Frost Bank on Ridge Road receives high praise for its friendly and professional staff. Customers appreciate the excellent customer service, quick and clear account opening, and helpful employees like Juan and Joe. Many mention that they have had positive experiences over the years, with staff resolving issues efficiently and being patient and kind. The branch is particularly noted for making banking a pleasant experience, even for those in wheelchairs. Overall, customers enjoy visiting the bank, highlighting the welcoming atmosphere and attentive service that keeps them loyal and satisfied.
Online internet banking is very helpful, prompt service with customer satisfaction a priority.
November 2023
Mi bank for so many years good service and feel secure
February 2023
Awesome experience with Juan. Opened my account in minutes and he explained everything carefully and expertly. Will recommend to my friends and family. Excellent employee!
