Jay's Complete Automotive is highly recommended by its customers for being honest, reliable, and trustworthy. The staff is professional yet friendly, providing amazing customer service and treating clients like family. They are known for a methodical approach to problem-solving, taking the time for proper diagnosis and keeping customers posted on progress. The business is praised for excellent service that does not cost an arm and a leg, often fixing problems other shops quote for much more. They use factory parts and perform thorough top-to-bottom vehicle checks at no extra cost. Customers appreciate that the team is on top of maintenance needs and truly cares for automotive needs, even when swamped with clients. While complex repairs can take time, the mechanics work hard to make the experience worthwhile, trusting the process for a reliable fix over a quick, temporary solution. They are honest about when work should go to a dealership under warranty. Overall, customers report very satisfied experiences with absolutely no complaints, noting every visit is positive and worth the recommendation.
Amazing customer service, we went into Toyota and they told us our repair would cost 1,250$ to fix and these guys fixed it for free in 30 minutes. 10/10 would recommend.
September 2022
Jay is a great guy, was straight up about everything highly reccomend.
February 2022
Fantastic service! Jason is very polite, knowledgeable and friendly. He took time to explain the issues my car was having instead of leaving me out of the loop. Would highly recommend this shop to anyone looking for an honest and caring mechanic.Service: Air & cabin filter replacement
