Macy's, established in 1858, is an iconic department store with over 740 locations across the country and online. The Rogue Valley Mall location offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, along with housewares, gifts, and furniture. Customers appreciate the store's large size, good stock, and helpful staff, especially in the returns and online section. Although there are concerns about a suspicious person outside, many feel that the customer service is improving and that Macy's is committed to providing a positive shopping experience. Overall, Macy's remains a reliable choice for quality products and service.