Metro by T-Mobile receives positive reviews for its excellent service. Customers describe the team as good, kind, patient, and acknowledgable. Specific staff provided help with a shattered phone upgrade, explained everything perfectly for using phones properly, and helped fix inconveniences. The service is called excellent and 100% recommended, with mentions of big offers. Customers state they will keep coming back because they were taken good care of. One note mentions the location is hidden with no specific sign.