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10:30AM - 7PM
100 East Nolana Avenue Suite 140, Mcallen
Mobile Phones
“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”
“Jerry is a very honest and genuine, he did a fantastic job replacing my battery on my iPhone 13 Pro. He’s quick and very knowledgeable. Will definitely come back! Thank you! Highly recommend coming here.”
“I stopped the store around 7pm Friday night with a major phone problem. Lucky was working that night. She took on helping me. She was so kind and patient. She hung in there until everything was working properly. Metro you have a great associate working for you! She is a real asset! Because of her great work ethic and a desire to really help customers, I will be bragging to everyone I know what great service Metro offers. Thank you Lucky. I really appreciate your help !”
“Went into the store, was greeted, helped out by Sandra and she was such a pleasure! She helped us out greatly, gave us info and got our daughter into her new phone. She provided great customer service!”
9AM - 7PM
1414 N 10th St Ste A, McAllen
Mobile Phones
“My phone had been stolen this weekend and Helen was an amazing help! She was straight to the point but also very friendly. Amazing help I couldn't have been making this review without her help!!”
“I recently purchased the new iPhone 17 Pro Max from AT&T, and I couldn’t be happier with the experience. From start to finish, Manny made the entire process smooth, easy, and actually enjoyable.
He was incredibly knowledgeable about the phone’s features, took the time to answer all my questions, and made sure I felt confident in my purchase. What stood out most was his professionalism and patience—he never rushed me and genuinely cared about helping me get exactly what I needed.
The iPhone 17 Pro Max itself is amazing but what really made this purchase special was the customer service Manny provided. It’s rare to come across someone who goes above and beyond like he did.
If you’re thinking about upgrading your phone, I highly recommend stopping by AT&T and asking for Manny. You’ll be in great hands.”
“The representatives who assisted me were very knowledgeable and helpful. Easy peasy process. I love the deals which are very accessible during these times! I highly recommend!!”
“I was so amazed with the service the first time I went and the work was fantastic.
They fixed the front and back of my Samsung Galaxy S20. They also explained the process so well. I will go back again if I so happen to drop my phone again 🥲”
“Reyna helped me today with my phone I came in to get my dad a simple and affordable phone and she helped me through the whole process and information quickly she was so friendly and helpful definitely my favorite experience with purchasing a phone by far <3”
10AM - 7PM
211 S 10th St, McAllen
Mobile Phones
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Aneth was very helpful and patient with my senior mom. Happy with their customer service and all the plans they offer. My daughter is planning to switch in no time. Definitely a 5 star place!”
“I recently switched from another carrier to ATT and thus far I am pleased. I also signed up for ATT fiber and it was stalled without issues in one day. As an update, I am not pleased with ATT as my bill increases each month having me to call and dispute it. I will be switching as soon as my contract ends.”
“Sally from Laredo made me feel comfortable and gained my trust. If your an inexperienced senior like me, request her and feel assured that your questions will be answered.”
10AM - 6PM
1723 N 23rd St, McAllen
Mobile Phones
“IVE BEEN COMING HERE FOR MANY YEARS ANY PROBLEMS HAVING TO DO WITH ALL MY FAMILIES PHONES AND ITS CHEAP AND JOB WELL DONE WHAT U PAY AT THE MALL YOU WILL SAFE A LOT HERE AND ITS THE SAME THING HIGHLY RECOMMEND BEEPERS ETC. ONLY THE BEST IN THE VALLEY”
“Fast work, low price for my battery switch. Went in with 13% on my phone and left with 78! Nice staff with friendly demeanor and my total cost for a battery switch for iPhone 13 regular is $65! (Everywhere else charges 70 and above)”
“Great experience with this store (Nolana) - all thanks to Miguel Aguilar. If you’re considering AT&T, I would sign up from this location and look for him. I’m sure he’ll help you out.”
“Eddie did a great job not only my phone service but helped after the sale by answering all my questions and helping me set up my Facebook and contacts plus messenger my phone is my business any Eddie went above and beyond to help great customer service thanks Eddie”
“Went to cricket because I couldn’t unlock my phone since last night. Mrs. Jazmine took less than a minute to fix (reset) what I took all night trying to figure out. Thank you so much! =)”
“I've been with cricket for a while now but I've had the best experience here. Samantha helped me out, and she really knows what she's doing and doesn't seem bothered by customer interactions. 5 out of 5 stars for her attentiveness, knowledge, and her smile. Thanks for making me want to stay with cricket Samantha.”
“Xavier was incredible! Such a helpful and knowledgeable young man
He even stayed past close on a Sunday to help us get our new iPhones
Appreciate the amazing customer service”
“The amount of patience and knowledge they showed us was INCREDIBLE. We were helped by a gentleman named Marco G. We went to inquire about a phone line, and pricing, and we left with 5 lines. Not only did he get us a lower phone bill than our previous company (AT&T) But we ALL walked out with brand new phones. If you go to this location PLEASE ask for Marco G. He’ll do right by you 🙏🏻”
“After multiple stops to different metro stores in McAllen finally found one who's customer service is freaking amazing! Thank you Emmanuel for you great hospitality, your help and for taking the time to help me. Remind your fellow co workers that just because you don't get anything out of something shouldn't mean you shouldn't help them if you can”
“I want to send the biggest thank yous to Robert C. and Kystina (that come the la joya location) for helping us with our phone swap. They went above and beyond the call of duty by helping us with inpatient and rude customer service representatives. METRO IS THE BEST HANDS DOWN!!!!!!!!!!!”
“Awesome experience with Reyna and Joel!!! They sincerely assisted us with some nice accessories as well another phone that was needed. Really enjoyed the informative explanation of exploring various options for us and we are very satisfied customers!!! This store needs more good products because we enjoy the atmosphere, and great deals they have as well the variety of different phones and products!!! Keep up the fantastic work! Wonderful employees!!!”
“The customer service I received from Ashley and Ruby is highly rated and would recommend this location because of that. It makes the process more pleasant and enjoyable”
“Very amazing service very fast very nice people service was amazing very friendly Elias and Esmeralda handles me with the best care I’ve ever been handles with at any other cricket”
“Ive been a regular customer for this store and Jesus has always helped me with my questions. I've been there where customers come from other places complaining about the services from other stores and his been patient with them and been able to solve their issues. He has helped me saved money. I definitely recommend this store.”
“I wanted T mobile to know that Jose Castillo provided me with the best customer service. He was very patient and did his all he could to get things to work out for me.”
“You're employee Sarina was very tentative and OUSTANDING in helping us with what we needed. She is definitely a 5 star employee, need more workers like her in your establishment. Keep up the good work Sarina ?. God bless you.”
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“I came to get an iPad fixed. The gentleman was very polite, and the service was affordable and fast. Would definitely recommend anyone with any kind of device to get their stuff fixed here!!!!”