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March 2024 by Laurie D.
Have taken my dog to Petsmart at least 3 times before. Descent work. Nothing horrible. This time work done by Daisy. Couldn't even tell he'd been brushed and bathed. We always go like a week with no shedding. This time it was immediately. Soooo disappointed. Will have to think if I ever use Petsmart again.
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February 2024 by Magda R.
I went to PetSmart to look around. I noticed how filthy the aquariums looked. I was so disappointed. It made me sad for the fish, as a fish keeper myself. I asked, who I believe was a manager, about the dirty water. She didn't answer me, so I kept looking. There were dead fish sucked onto the filters. There were dead fish floating. There were dead fish being eaten by other fish. It was horrible. I didn't want to go see the condition of the beta fish, as I would be more disappointed. You are in the business of selling pets. These are living creatures. If you can not keep up with the care of these living animals/mammals, etc... stop selling them.
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February 2024 by Jenniger alejandra Alvarado
Thank you to the employees that work in pet hospital and the employees of the store for helping us find a puppy bottle that would help us feed our puppy! You guys went out of your way to help us! We are very greatful!
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January 2024 by Maria Mendoza
Fund everything for my cats❤️
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January 2024 by Wonder Kelly
Got my boys some Christmas collars! Loved them! Merry Christmas ? ? ya'll!
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January 2024 by Just Me
Grooming at Petsmart is 1000% worse than Petco and we swore we'd never go back there...how could someone groom worse than Petco?!!!! PetSmart is awful! Never going back! The groomers are simply incapable of quality...our poor dog was "cut" in at least 5 places if not 6....horrible grooming...just awful.
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January 2024 by Dimas Salinas
An excellent service they did for both my fur babies. They always enjoy coming to the store.
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January 2024 by Jennifer Mckinny
They had an adoption thing going on but all the dogs smeeled like pee
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January 2024 by Elizabéth Corona
Excellent place to find everything for your pets ?
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December 2023 by Lee Roy Hinojosa
Pet smart pretty much has everything you need for your pet. The staff is very friendly and they always have a smile.
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October 2023 by Meagan H
Dog food is always stocked which is nice but other items for smaller critters are very hit and miss.Curbside is beyond a waste of time. You check in, wait 20 minutes, have to go inside and ask for your items at which point they then go find them. Minor inconvenience but just don't offer the curbside if it's not an actual thing.
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October 2023 by Jared Loucks
Please do something about your bathrooms... Your store looks so nice and is such a fun place to bring the family but your bathrooms need lots of attention...
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September 2023 by Juan Gonzalez
Excellent place to purchase all your pet's needs. Has a great selection of products and knowledgeable staff available to answer all your questions.
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September 2023 by Cristy Rust
We had to have our baby girl put to sleep today. The staff was kind and generous in giving us as much time as we needed to say goodbye both before and after. They were compassionate and respectful. Thank you for making an emotional, painful day less traumatic. Highly recommend.
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September 2023 by Alyssa Ortega
If I could leave a zero star review I would . Do not buy parakeets from here I have bought two and they have passed away on me when I bought them I took them to the vet and they had illnesses and died shortly after. When going to the store to let them know they absolutely didn’t care . I was able to return the second one because the vet instructed me to return him before he passed away so they could see it was sick . When going to the store they all ignored my concerns like it was routine . I tried speaking to Alyssa and she ignored us standing there with the sick bird while the cashier was telling her on the intercom we needed help. She was accusing me and that my other healthy parakeet had killed that bird when my other parakeet loved his friend and is not violent mind you he is tamed. Alyssa does not care about these animals and rolled her eyes at me . She should definitely not be working at this establishment if she shows no compassion or empathy for my slowly dying bird . buy your parakeets somewhere else if you don’t want them to come sick and die in two days.