Sleep Number, a renowned bedding company, has consistently provided exceptional customer experiences according to numerous reviews. The sales associates, such as Luis Rios, Juan Ruiz, and Cris, have earned high praise for their knowledgeable and patient approach in helping customers select the perfect mattress and accessories. Customers have highlighted the lack of a rushed purchase process, allowing them to make an informed decision. The sales team's expertise in explaining the features and benefits of Sleep Number products has been particularly appreciated. Additionally, the store's willingness to provide discounts and deals has been a significant factor in customer satisfaction. While a few customers have encountered rude behavior from other sales staff, the overall consensus is that Sleep Number offers a pleasant and rewarding shopping experience, making it a trusted choice for those seeking quality sleep solutions.
I give 5 stars because there was no rush in a purchase, and Luis Rios gave us plenty of time to decide on a bed. We were only supposed to look and came out of purchasing instead. Thank you, Luis, for being a good listener and making it a pleasant experience.
July 2022
Great experience and no pushy salesperson. Juan Ruiz was so knowledgeable in helping us pick the right mattress and extras. We definitely recommend this store!
May 2022
Very helpful in downloading an app for us. We were somewhat disappointed bc we thought we could buy a new remote there but they no longer stock them.
