The AT&T Store in McKinney offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contracts or credit checks. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans, making it easy to stay connected everywhere. Customers consistently praise the store for its excellent customer service. Staff members like Beth and Herman are frequently highlighted for their kindness and willingness to help. One customer appreciated how Herman and Beth treated them with respect and saw them as a customer, not just a dollar sign. Others mention that staff like Blair and Josh are friendly, knowledgeable, and dedicated, often helping with complex issues and providing discounts, especially for specific fields like healthcare. Several reviews note that staff members stay patient and helpful for hours if needed, ensuring customers leave satisfied. Overall, the AT&T Store in McKinney is known for its friendly, helpful staff who go above and beyond to assist with device issues, account setups, and plan selections. Customers value the personalized service and the store’s ability to meet various needs, making it a reliable place for phone and wireless services.
Beth and Herman are so amazing! Super helpful and patient. Would definitely recommend going here rather than the gates of prosper!
January 2026
I’ve been here three times this week and I can’t even begin to tell you how phenomenal every single person here is. I came in here with a disaster today and Beth fixed everything so I’m ready for my trip now!
December 2024
Herman and Joshua were easy to work with! Super friendly and knew exactly what they were doing! They helped me open a business out and switch my number over from Verizon!
