The AT&T Store at the Gates of Prosper offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including popular unlimited data plans with nationwide 5G service. Customers report great experiences, with representatives described as extremely knowledgeable, helpful, efficient, polite, patient, and kind. Staff assist with getting new devices at reasonable rates, solving technical problems, retrieving account information, and removing scams while providing helpful tips. The process is noted for being quick, with one customer reporting being in and out in 15 minutes. The team helps with both personal and business accounts, including new equipment and internet service. Wait times are generally not too long, leading customers to state they will return and highly recommend the store for phones, service help, or fixing tech problems.
Matt was amazing help! Made it fast and very easy!!
October 2026
Very satisfied with customer service here. Jamarlin handled everything in a minute. Thank you!
September 2026
Evan was my salesperson and he is an EXcellent young man. Knows the business and went above and beyond in helping me. He is a huge asset to the AT&T company.
