“I went in today just for a data transfer. The staff was so helpful even though it was busy and I purchased my new phone elsewhere the employees and the manager were very attentive. They even Checked in on me while helping other customers. This store rocked. Glad I switched this will be my new location.”
“Stopped by the T-Mobile Experience Store to pick up an item. The process itself was quick, but I wasn’t greeted or welcomed when I came in. I was thanked on the way out, which I appreciated, but the overall interaction felt pretty minimal for an “Experience” store. Hoping for a warmer, more engaging customer experience next time.”
“Freddy was excellent. Came in for a phone replacement and left with the phone, upgraded internet and cheaper bill than before. He was very transparent, honest and not just pushing to make a sale. He made our experience fast, friendly, affordable and helped every step along the way. Five-Star Freddy! Appreciate the help!!”
“Javier and Harvey are amazing. They were able to help me work with my account to find the best deal for me. They were able to personalize everything. They made the process seamless.”
“Josh and the team helped me with getting my new phone and setting everything up fast and smoothly! Will definitely be coming back often! Highly recommend this location.”