Verizon offers a range of mobile, 5G home internet, and business services at their Mckinney store, with options for in-store appointments and online orders. Customers appreciate the helpful and informative staff, particularly Marissa, Mathew, and AJ, who have been noted for their exceptional service and assistance with new devices. Many reviews highlight positive experiences, such as saving money on phone bills and quick resolutions to technical issues. However, some customers reported unprofessional behavior among certain employees, which detracted from their experience. Despite these concerns, the dedication of individual staff members, like Alec, has made a significant impact on customer satisfaction. Overall, while experiences can vary, the store is generally seen as a place where customers can receive support and assistance for their mobile needs.
Javier and Harvey are amazing. They were able to help me work with my account to find the best deal for me. They were able to personalize everything. They made the process seamless.
November 2025
I had a extremely good experience on getting a phone deals and mobile plans thanks in large to patience & experience of Chris & Tristan. I highly recommend this place if you have anything to do in Verizon
November 2025
Glenn was amazing! Very patient and knowledgeable about his job. He helped me via phone & even gave me a follow up call. Give that man a raise!!!
