Verizon offers a range of mobile, 5G home internet, and business services at their Mckinney store, with options for in-store appointments and online orders. Customers appreciate the helpful and informative staff, particularly Marissa, Mathew, and AJ, who have been noted for their exceptional service and assistance with new devices. Many reviews highlight positive experiences, such as saving money on phone bills and quick resolutions to technical issues. However, some customers reported unprofessional behavior among certain employees, which detracted from their experience. Despite these concerns, the dedication of individual staff members, like Alec, has made a significant impact on customer satisfaction. Overall, while experiences can vary, the store is generally seen as a place where customers can receive support and assistance for their mobile needs.
Glen was very helpful and kind during the whole experience of switching to Verizon.
August 2026
Glen was amazing! We stayed longer and he helped get us set up on all 3 phones for my wife and mom. 10/10 experience!
August 2026
Daylin was amazing!!! He was very patient and helpful when i switched over to verizon. i would definitely recommend working with Daylin anytime you are here!!!
