Kroger Pharmacy in McKinney, TX is a helpful and well-stocked pharmacy that offers a variety of services to support customers' health needs. The staff, especially the pharmacists, are dedicated to providing excellent service. They do more than just dispense prescriptions; they offer advice on health topics, perform clinical services, and administer vaccinations such as flu shots, shingles, Tdap, and measles vaccines. Many customers appreciate the pharmacists’ willingness to take time to explain medications, discuss possible side effects, and educate on health conditions, making the experience more personalized. The pharmacy is known for helpful staff members who resolve issues efficiently, including insurance concerns. However, some customers have faced challenges with prescription availability and delays, noting that prescriptions are sometimes not ready when expected and that stock shortages occur, especially for specific items like insulin needles. There are also concerns about pricing and the use of coupons, as discounts from services like GoodRx are not always applied correctly. The overall store environment is positive, with a good selection of quality products, including a large deli, fresh produce, and vegan options. Although the checkout process could be improved, the store’s convenient location and friendly service make it a preferred shopping destination in North Dallas. Despite some frustrations with prescription management, many customers appreciate the helpful staff and the store's variety of offerings.
This was the first time I used this pharmacy. I walked in to get a flu shot. I did not schedule this in advance. The service was excellent and quick! The lady pharmacist was so nice, and the shot did not hurt at all. I will be using them again in the future.
September 2024
Recently had to pick up a couple prescriptions and Tia was beyond helpful. She took time to explain the medications to me and possible side effects and to educate me on my condition, which was very much appreciated since my doctor did not offer the same courtesy.
August 2024
Pharmacy Department~ Tia @ the pharmacy is terrific! Tia was incredibly helpful & took the time to resolve an ongoing issue, I had with my insurance. I’m grateful for Tia. TIA made it happen. Thanks again, Randee P
