Metro by T-Mobile provides unbeatable prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store is noted for its great and friendly customer service, with staff described as very smart, professional, helpful, and a pleasure to work with. They build customer trust, have sound knowledge of cell phones, and promote offers with great detail. Customers report that the staff walks them through plans, helps with issues, and goes above and beyond, solving problems and teaching new features. Many recommend this location over other stores, noting satisfaction with the quick and helpful service for getting new phones, switching service, or paying bills.
Don't get this location confused with the location on Tennessee in McKinney because this review would definitely not be a good one!!!! But the location on McDonald st definitely gets a 5 star!!! Thank you so much to Alex for all your help and getting us taken care of!! Your awesome!!
February 2026
The customer service at this store is Unreal. The deals and merch perfect for my budget. So courteous and knowledgeable about every item and product in store. Alex is dope n does her thing. Goes above n beyond, always a quick trip. Only store I will continue to visit. 10 🌟 honestly.
February 2026
Alex and Mili do a great job over here. Highly Recommend
