O'Reilly Auto Parts store #3919 in McKinney, Texas, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program with a refundable deposit. Customers consistently praise the helpful and professional staff, highlighting positive experiences with employees who assist in selecting the right parts and provide courteous service. Notable staff members include Brennan, Harold, Dawn, and Griffin, who are often commended for their politeness, professionalism, and willingness to go above and beyond. Customers appreciate the store’s effort to help solve problems promptly, even when they are away from home, making the experience convenient and stress-free. Overall, the McKinney location is known for excellent customer service, knowledgeable staff, and a welcoming atmosphere, ensuring customers leave satisfied and confident in their repairs.
Conner the manager give excellent customer service thank you
January 2026
There are some vehicle maintenance issues that are easier and cheaper for O'Reilly Auto Parts to take care of then doing it yourself. Such as changing vehicle lights and batteries in your keyfaub
December 2025
Thanks for great customer service. I came in Wednesday, Dec. 3 just for a battery for my FOB and was helped immediately. Both of the guys behind the counter seemed to enjoy their job, and the available service team member even changed out the battery for me. Often times I don't want to even bother to ask. Very pleasant... read full comment
