Pack & Parcel is a friendly, small-owned business known for helpful and kind staff. Customers appreciate the staff's willingness to go above and beyond, especially when packaging delicate parcels and helping to find the best shipping rates. The team is praised for their sincerity and helpfulness, creating a positive experience for visitors. The gift shop inside the store is also enjoyed by many. The business has recently improved its offerings after new owners took over several months ago, showing a commitment to better service. Although the store closes at 5:30 pm, which some find early, they provide a key fob for mailbox access, offering some flexibility. Employees describe the job as low-stress and rewarding, with friendly bosses and a welcoming environment. While hours can be limited, especially for those balancing school or other commitments, the store is recognized as a good place to work in the long term, with better pay than many similar jobs in the area. Overall, Pack & Parcel is a helpful, caring business with a warm community atmosphere.
Joel is Always friendly and helpful! It’s super convenient to have options n sending mail. Victoria is also friendly and helpful. Cute gifts if u want to browse!
September 2026
Joel was amazing. I had documents to send to my dad and he was very knowledgeable and helpful for to get it there as fast as possible. He compared PO Box rate for USPS vs sending to physical address and showed me price comparison and we were able to get FedEx for a reasonable price. Great job Joel!
July 2026
They always go above and beyond. Needed a package to be able to check into an airplane.
