Pack & Parcel is a friendly, small-owned business known for helpful and kind staff. Customers appreciate the staff's willingness to go above and beyond, especially when packaging delicate parcels and helping to find the best shipping rates. The team is praised for their sincerity and helpfulness, creating a positive experience for visitors. The gift shop inside the store is also enjoyed by many. The business has recently improved its offerings after new owners took over several months ago, showing a commitment to better service. Although the store closes at 5:30 pm, which some find early, they provide a key fob for mailbox access, offering some flexibility. Employees describe the job as low-stress and rewarding, with friendly bosses and a welcoming environment. While hours can be limited, especially for those balancing school or other commitments, the store is recognized as a good place to work in the long term, with better pay than many similar jobs in the area. Overall, Pack & Parcel is a helpful, caring business with a warm community atmosphere.
Great customer service everyone is so kind and loving the store is always neat and clean a place you would love to get mail delivered and documents notarized.
February 2026
It’s a very friendly place and they do a great job
February 2026
Victoria was so polite and helpful with how I could mail a package with packing peanuts while using a service that provided insurance. A very pleasant experience all the way around.
