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“I don’t leave reviews ever, but I am today!! As a business owner myself, I know how hard it is to find good workers and I just left thoroughly impressed being helped by a lady named Jody. She ran this place like she owned it! She took so much pride and everything. She said everything she did from the way this place looked. It was spotless. I was so highly impressed with her that I had to say something to her..
I don’t know who her boss is, but I asked for her manager or her uppers information to call and let them know how professional an amazing she was. Keep up the good work, Jody!!! You impressed me today?”
“Agent Dez
Was prompt and guided me through the process as I was required to sign and explained everything to me and my rights as a lessor, very helpful and knowledgeable”
“If you need storage, go see Samantha at Advantage Storage! We had a need for several units while moving between homes. Samantha went above and beyond to find us the right units at the right price, taking advantage of promotions. In addition, was very flexible as we didn’t know how many units we would need. She also helped us find units close to each other on the same floor. Super accommodating and great customer service. We will be keeping at least one unit here and consolidating. Great job Samantha!! Thank you!!”
“The staff at this location were so friendly and helpful. I loved working with them. Very organized, clean and easy to work with. Fun experience, and those are hard to come by these days!”
“Quick and easy experience at the U-Haul pick-up center at Storage Center Craig. The staff was helpful, and the truck was ready to go. Made my move much smoother. Thanks!”
“Im just getting on here to let yall know that if Rachel is working there (shes extra nice and knowledgeable) she'll take good care of you and get you set up quickly. I wasn't sure what the sizes of the units were like since I'm more visual, so she walked around and showed me a few. Seeing the place and units look clean also made me feel better. Gave me a better idea of what I was working with. 10/10”
“Just moved into my unit today, Adam and Oye were really nice and friendly staff. I loved the customer service at this location, very clean and easy to navigate facility.”
“Great storage unit, very good security that makes you put in a code before entering and exiting. The staff was very friendly as well and helped us with our questions !”
“We’ve never set up a storage unit before and it was a very easy process and prices were amazing. We worked with Emily and she made everything so easy and was soo nice!”
“TK and Nik were AMAZING!!!! They were super helpful and friendly! I would HIGHLY recommend renting from here. TK was also very helpful and explained everything great detail. She even was assisting us with an additional rental due to all the stuff we had.”
“The real Amber was very helpful, friendly, and knowledgeable. We did everything over the phone.
Their website can be problematic if you're using a phone. At this point in time they don't have an app.
Have your docs in order and that will make the process easier.”
“I had a great experience at ExtraSpace Storage on Hardin Drive in McKinney. Edgar was fantastic—honest, transparent, and upfront about all costs and long-term storage expectations, which made me feel confident choosing them. The facility is clean, easily accessible, and had a variety of storage sizes available. Edgar made the entire process seamless and easy. Highly recommend!”
“For over 20 years, we have utilized storage at this location. The service is exceptional and we have felt like family. Our needs have changed over time but we are grateful for the consistent and on-going professionalism provided. Cody you are doing a great job. Well done!”
“Thank you Shana for the great customer service
Yesterday Your personality is so bright showed me around rented 2 units very clean location 1 floor because I’m scared of elevators this is the perfect place for me”
“Robert went above and beyond to help get us a unit closer to the door because of our health challenges ! Thank You Robert
We are so Grateful for GREAT SERVICE!”
“Laura at Go Store It deserves a standing ovation! ?
From the very first interaction, she went above and beyond to make everything effortless. Her professionalism, kindness, and attention to detail turned what could’ve been a stressful storage experience into something smooth and pleasant.
She’s patient, thorough, and genuinely cares about helping customers find the best solution — not just a quick sale. Laura explained everything clearly, answered every question, and treated me like a valued guest instead of just another customer.
In a world where great customer service feels rare, Laura truly stands out. If every business had someone like her, customer service would mean something again. Thank you, Laura — you’ve earned a loyal customer for life!”
“This place is really nice with great service. It's easy to get in and out. Secure and clean everywhere on site. The website is nice and the office is open normal business hours. The location is great for easy access. Extended open hours and the area has conditioned space.”
“Kendra made the process very smooth for us, she is very welcoming, efficient and kind. I will highly recommended this location because of the service and impeccable premises.”
“Used this location for 9 years, management was always fair and great to work with when storage needs changed requiring a change of units on the property. Facility was always clean and maintained. Location is convenient for my needs, easy in and out.”
“I needed to get a storage unit and had Kim at the front desk assist me. Great facility, excellent customer service, and a great price. If you need storage, don’t hesitate, this is the place.”
“I went in the office today and had a question! Both of the guys in the office really helped out! I have 2 units here and I’m so pleased with their customer service and how helpful everyone is here!”
“This facility is always clean and well maintained. Security is strong - I have never worried about storing our belongings at Prosper Self Storage. Staff is very friendly and responsive.”
“Kendra has been such great help with everything. She got me good parking spots for my work trucks and went out of her way to make sure I was taken care of. I highly recommend her. Thanks Kendra”
“The owners are lovely people and you can’t beat the location. It’s very safe and they are very detailed with their process. We had our Rv stored there and loved the experience!”
“The lady that helped me rent my storage was very friendly and forthcoming with any issues or questions I had. Very helpful and they seem to be a decent company that will look out for you if you take care of them by letting them know what is going on. I highly suggest Hilltop Storage you won't be disappointed.”
“I've been at this place a few years, everything I asked for he was good about addressing. I had a recent experience with my trailer that was damaged. Some how I ended up with the wrong phone number. So I had posted a bad review and found out it was my fault because of not having the correct number. He has been very nice and willing to help address the issues with my trailer. Muhammad has been great to work with.”
“Cornerstone farms is amazing bbq with outstanding service by folks who are passionate about both. Well worth the drive to the far end of McKinney and Trinity Mills.”
“If you’re looking for a local, hassle-free, and service-oriented u-haul rental, look no further. The owner was extremely kind, and helpful. I happened to arrive right as he was heading out to deal with an emergency. Despite this, he was willing to stay and make sure I was all set to go. The after hours drop off was easy too. Just make sure you go to the website and follow the instructions being placing the keys in the drop box. I will definitely be coming back here for any of my rental needs.”
“Warm, friendly and professional service. The storage lot is spacious and readily accessible for those late night, early morning returns. Having a dump station on site is a great perk and time saver for those campgrounds that do not have one. The highway out front can have heavy traffic at times making it difficult to safely pull out at times.”
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“This is a very nice and afffordable self storage facility. Chase was more than helpful with my choice of unit. I feel like he went out of his way to make this move for me. Thank you.”