Walgreens in McKinney is a clean, well-lit, and organized store that offers a wide range of products, including medications, health and beauty items, snacks, and drinks. Customers generally find the store environment pleasant and easy to navigate. The staff includes both helpful and patient employees who are willing to assist customers, with the male store lead frequently greeting shoppers and offering help, although he may not always have full knowledge of store credits. The female cashier is polite but not very experienced. Customers have praised the pharmacy staff for their professionalism, kindness, and willingness to explain things clearly. Despite being busy, especially due to its proximity to a medical complex and recent staff shortages, pharmacy staff work hard, often serving only through the drive-thru and handling long lines. Many customers appreciate the pharmacy's helpfulness and consider it the best in the area, even if wait times can be long. Overall, Walgreens is seen as a reliable and friendly store with a clean environment, though some customers note occasional delays and staff shortages, which are expected to be temporary.
The PHARMACY? Worst one ever. They should be fired and reported. The pharmacist is the most Incompetent most disrespectful poor excuse and she should be removed from Walgreens all together. I’ve been using Walgreens pharmacy for over 10 years. Hands down worst location.
May 2024
This pharmacy has the worst customer service around! They never answer phones and when you go in person they ignore you until the line is at least 3 people deep. Don’t get me started on how rude they are when they do finally assist you.
May 2024
Horrible service with the pharmacy. You go in person and they are rude. You call for assistance and they pick up and immediately put you on hold without ever saying a word. They continue to do this until you hang up and give up.
