Walgreens in McKinney is a clean and organized store that offers a variety of products, including medications, health and beauty items, snacks, and drinks. Customers generally find the store well-lit and easy to navigate. The staff, from the female cashier to the male store lead, is friendly, helpful, and professional. The store lead often greets customers and offers assistance in finding items, although he may not always have complete knowledge about store credits. The cashier, while not highly experienced, is patient and polite. Many customers appreciate the staff's helpfulness and willingness to answer questions, especially regarding non-prescription allergy medications. Despite some challenges, such as short staffing in the pharmacy, the staff strives to provide good service. The pharmacy staff, though busy and sometimes limited to drive-thru service due to labor issues, is described as nice, patient, and professional. Customers recognize that wait times can be long, especially in the drive-thru, which is often due to limited parking or high demand near the medical complex. Overall, Walgreens is viewed positively, with many customers feeling the staff's professionalism and the store's cleanliness make it a reliable place for shopping and pharmacy needs. While not perfect, it is highly recommended for its friendly service and organized environment.
The PHARMACY? Worst one ever. They should be fired and reported. The pharmacist is the most Incompetent most disrespectful poor excuse and she should be removed from Walgreens all together. I’ve been using Walgreens pharmacy for over 10 years. Hands down worst location.
May 2024
This pharmacy has the worst customer service around! They never answer phones and when you go in person they ignore you until the line is at least 3 people deep. Don’t get me started on how rude they are when they do finally assist you.
May 2024
Horrible service with the pharmacy. You go in person and they are rude. You call for assistance and they pick up and immediately put you on hold without ever saying a word. They continue to do this until you hang up and give up.
