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12 - 4PM 8 - 11:30AM
1919 E Melissa Rd, Melissa
Post Offices
8:30AM - 4:30PM
715 S Powell Pkwy, Anna
Post Offices
“I sell things I make online and drop by here frequently to ship out packages. Every person I've ever interacted with here has a heart of gold. They are always so kind, and patient, and helpful. They're also very quick and efficient! Truly the best post office I've had the pleasure of shipping packages from :)”
“This is my local post office and I’m really happy with the service I get here.
Allen goes above and beyond for customers!! I had mailed a package but forgot to include something important in my package. Once I realized this, I drove back to the post office and Allen personally dug through the mail carts in the back to find my package!”
“Most of the time I've gotten professional service. Even the customers are helpful because that's how friendly VanAlstyne is.
But last year a package I mailed to Minnesota disappeared.
I guess I was supposed to know the package was automatically insured for $100.00 but I did not. Wish I could have claimed my expenses for the loss.”
“UPDATE: Kris reached out to me this morning and came and made it right! They inspected the box to see it was really dirty and that's why the key isn't working and assured me they will be cleaning it out so it is usable but they have taken all the keys for now to get the key holes checked to make sure they're all good and usable.
Appreciative for caring and actually trying to fix it!
Would like someone to get ahold of me so I don't have to CONSTANTLY go in person...I tried to call but cannot seem to reach anyone at this local office...TWO TIMES NOW I have gotten packages put in the cluster box at Monticello Park and the E2 box key hole is BROKEN, YOU CANNOT TURN IT TO GET YOUR PACKAGE. I TRIED, MY HUSBAND TRIED. WE TRIED WITH ALL OUR STRENGTH, IT WON'T BUDGE.
I am sick of having to go up there and ask them to place it in a new box and wait 24 hours to get it placed in another locker box.”
“Was in town on vacation and my mom had multiple packages to mail back to the Virgin Islands. We always received great customer service and every time we went back, we were remembered and treated with kindness and a beautiful smile and casual conversation! Great customer service every time!!! Thank you for making our visits a memorable one!!!”
“Sushmita was very helpful and fast / efficient with fingerprinting. She was also very kind and sweet. The post office was busy with a long line as usual but they still handled my request quickly and efficiently. This is a very busy main post office so I think the employees are all doing the best they can. Thank you all for working hard and taking care of our needs!”
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“I want to give a big shoutout to the front desk staff at my local USPS. Every time I stop by, they’re courteous, patient, and incredibly helpful—even when the line is long or things get busy. They handle questions and transactions with a great attitude and always take the time to make sure everything is done right. Their professionalism and friendly service really make the experience a positive one. I truly appreciate all their hard work!”