PetSmart is a large pet supply and service retailer that offers over 10,000 products both in stores and online. It caters to a variety of pets, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items at their local store within two hours. Many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption options. Customers appreciate the knowledgeable staff, particularly those who are helpful in choosing foods, toys, and other products. The staff are known to be patient and accommodating, especially with dogs of different breeds and sizes. Pet grooming services receive positive reviews for their quality and consistency, with pet owners noting that their dogs always look and smell good afterward. Pet boarding options are considered convenient, with some customers switching to facilities with outdoor play areas for their pets. Overall, PetSmart provides a wide range of pet products and services, with friendly staff who strive to meet the needs of pets and their owners.
One of my favorite pet stores. Staff is always friendly. Supplied well. Prices as expected for a pet store. Not too high. Very clean. Would recommend staff in fish department maybe to be a little more knowledgeable. But other than that. Great place. Would recommend.
December 2025
Love this Petsmart but there is a manager with burgundy hair who is HORRIBLE!!! Every time I go in there’s a long line and she refuses to help the poor cashier! She’s either on her phone or pretending to be busy! As a manager myself, that is the quickest way to lose a great employee. That manager needs to do and be... read full comment
December 2025
They are very helpful when it comes to your pets needs. Customer service is amazing!
