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November 2023
Arrived at approximately 11:30 am to open large CD. Was informed “I just sent my banker to lunch”. “You can go to the BOA located at ….. and they can help you”. So I turned around and left. Will take this money somewhere else.
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June 2023
No drive up locations in Midland. Refused checks on one visit because they didn’t have LLC with the name on the check; other deposits without LLC their were no issues. No consistency.
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February 2023
Not once have I walked in here where the line wasn't long and they had enough cashiers to do the job. Why am I waiting 45 minutes to deposit a check? Why is there always only 1 cashier? You have money, do better.