“Wonderful employees very helpful and walked me through the process in an easy and fast way. Jasmine helped me out so much she’s wonderful at what she does 10/10 experience ! definitely will be coming back ??”
“The service was incredible; Juan and Julio were exceptional and very attentive to help meet my needs. I highly recommend this place to get you that extra cash you need on a quick jam…. Thanks guys”
“Store Manager Tracy was very helpful on helping me and my son locate his GooJitZu toy that he brought in to Target. Took my son to the RR and I told the young lady that I was leaving my shopping cart here in the customer service area. As we walked out of the RR we noticed his toy was missing from the shopping cart. Thankfully Tracy the store manager showed me a video of the little boy grabbing it from our shopping cart, dad told him to put it back and they had left it in the card area. Again thank you to the manager, Tracy for helping us find my son’s toy.”
“Was very happy with our service the day that my mom and I went in. We were quickly greeted and asked what we were going in for and were able to get help after a while (it was packed but at least they kept tabs on the people waiting). Elizabeth was the lady that helped us and I would HIGHLY RECOMMEND her as she was able to help us with what we needed and she even went above and beyond to help us switch from our old phones to our new ones right there and then and she even put on the protector screen and phone cases on our phones. Apart from such great service she was kind enough to elaborate on any questions that my mom and I had and even translated everything in Spanish for my mom so I really appreciated everything she did for us that day (12-24-25). Thank you, Elizabeth <3”
“I was considering upgrading from my Android to an iPhone but felt unsure about making the switch. Amaday at Metro stepped in to help.
She patiently explained the features of the iPhone 14 , highlighting its camera capabilities, user interface, and app ecosystem. She also assisted me in transferring my data seamlessly from my Android device. Thanks to her expertise and support, I'm now enjoying my iPhone 14 and loving the new experience it offers!”
“This place was absolutely amazing to me. I had a bit of a conniption when I read some of these reviews and started thinking this company was a scam. They are not.Just as a point of feedback for you all: your emails are a little confusing. The second email that you get letting you know the order has been fulfilled specifically. What that email actually says is an item from your order has been shipped. When you get an email like that and there is no tracking number it can be a bit of a red flag. I would suggest, if you all have the ability, changing the wording of that specific email to more accurately reflect what is going on (“Your order has been accepted and is awaiting shipment” or something along those lines).I would absolutely do business with them again. And I apologize for being a difficult and needy customer. I have been scammed before and 600 is a lot for me. Anyway 5/5.”
11AM - 4PM
3502 West Main Avenue Ste 5, Mission
Electronics
“Switched 3 lines from metro to cricket the same day. I got awesome service from Mario!! If you want the best service in the valley come to this store,the customer service is THE BEST IN THE VALLEY. Will recommend this store to all my family!!”
“I went for some Tint on my 93 chevy silverado and was impressed with the work they did. Tint looks excellent. Top of the line! Now going in for some Audio work!! Recommend it 100%.”
“⭐️⭐️⭐️⭐️⭐️ 5-Stars
I had an amazing experience at metro T mobile. The customer service was outstanding from start to finish, and I especially want to highlight Andrea who helped me. She was patient, kind, and really took her time to explain everything clearly. She made sure I got exactly what I needed and made the whole process super easy and stress-free.
It’s rare to find someone who genuinely cares about helping customers, but she absolutely did. Thank you for the great service Andrea, metro definitely gained my loyalty thanks to her!”
“Great customer service from manager Destiny she helped me set up my phone,highly recomend this cricket which she had alot of pacience transfering my number and pictures also help me take my phone with a payment plan. My husband and i will make this cricket our go to from now on.”
“Excellent customer service from Alex at this location. Ended up purchasing two phones instead of the one. Live close by to another in McAllen but returned here for the purchase because of his courteous and attentive service. Highly recommend.”
“Don't scold the girls anymore, Chaparrita has always taken the best care of me and Kristal is not to mention the best in customer service but I'm still looking for my free tablet, don't pay 20.00 for the plan”
“Good experience. They didn't have the phone I wanted so they contacted the next store over and they had it. I've been with Cricket over 10 years with no problems. I worked in the oil fields for 8 years and cricket always had service out in the boonies. When all the others failed I still had service and broadband..”
“We have had various work done at our multiple locations by Sound Innovations and it never fails! Always very satisfied with all their work. Thank you and keep up the Great Service!”
“Omg I went to FAMSA expecting a headache but I got the opposite. Best experience ever. Nancy took care of us. She was very helpful with every question we had. We were in and out in 20 minutes. We will definitely recommend and come back!”
“(Translated by Google) Perfect with all the hygiene measures good offers in hiring at the best price for a new secondary line the best treatment of staff(Original)Perfecto con todas las medidas de higiene buenas ofertas en la contratación al mejor precio por una nueva linea secundaria el mejor trato del personal”
“Amazing service from this store! Reyna assisted me great and efficiently she helped me set up my new device and explained everything great I had no clue on how to use it switching from a galaxy 10/10 recommend coming to her <3”
“Very helpful staff, They helped us with a very detailed description about the phones and helped us decide on with suited us best. Easy and inexpensive activation. Thanks Cricket staff.”
“Very disappointed. The cricket agent was rude and sent me off without even tending to the problem I had with my phone. It's sadden because I love cricket service. Love n peace siempre 4eber.”
Open 24 hours
2107 W Expy 83, Mission
Electronics
“I purchased a ps5 for my brothers birthday and did not fully check out the console which was my mistake after realizing the console had a problem and I had passed the 24hr mark by a day, Andres did not give up on helping me and helped me get a replacement console for a price difference and the best situation for me. EzPawn Conway, Andres and Management have a great team and do help customers with the best intention to satisfy their customers. I am truly grateful and a happy customer ??”