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“I am only giving 5 stars because Carleisha is absolutely amazing. I have had absolutely HORRIBLE experiences with anyone else I have dealt with. Carleisha has definitely changed my experience and my views as it pertains to this property and I hope this property can clean up house and employ more people like her.”
“I toured with Vona today and she was really helpful and knew her stuff ! From the finishes to the apartments , the colors , and all the amenities and nearby things Hanover has to offer ! Vona you are amazing and so sweet I have never experienced a tour like the one I had today ! It didn’t feel rushed and super informative. Thank you again ! I look forward to hopefully moving in.”
“⭐️⭐️⭐️⭐️⭐️ An Amazing Place to Live – Thanks to Patty and Falls of Maplewood!
Moving from Canada to Texas was a big step for our family, but Patty at Falls of Maplewood made the entire process effortless and stress-free. Even before we arrived, she went above and beyond to make sure we felt safe, informed, and comfortable with our move to a new country. Her kindness, professionalism, and genuine care truly set her apart.
When we arrived, we were blown away by how clean, spacious, and well-maintained the community is. Our home feels bright, welcoming, and peaceful — everything we hoped for and more. The grounds are beautiful, and you can tell that the staff take great pride in keeping everything in top shape.
Patty continues to be a constant source of support and warmth. She treats every resident like family, always going the extra mile to make sure everyone feels valued and at home.
We honestly couldn’t have asked for a better experience. Falls of Maplewood is a wonderful place to live, and Patty is the heart of it all!”
“The very first time I saw this apartments on google, I had to go check it out with a friend.
Even my friend loves the environment.
The leasing team, Damon, Elsa and the property manager made my experience even much more better.
They are highly professional and made the whole process of moving here very easy for me and I really appreciate the three of them.
A very big shout out to them.
Well done?
I recommend?”
“Maintenance guy JEHOVANY did an amazing job fixing my AC. Called me within a few minutes of putting in the service. Stayed the whole duration to check if it was properly working before leaving. Fast and efficient guy!”
“I recently moved in here, and it's been a very pleasant experience. Both Liz and Karla at the office have helped me a lot with the move-in. They are very cordial, kind, and helpful and make you feel right at home. I hope to continue having a good living experience here.”
“Leslie has been so helpful during my move-in and while I had any issue. She got it taken care of the day of and I always really appreciated it. The new apartment has been like a new home and I would recommend moving here! The serivce is great! 4.5/5”
“Great, Quiet place to live. Linda, Isa, Mary and their staff are phenomenal. They are very responsive to the residents needs and always notify us if there are any changes within the property. There is security here every night 7 days a week. There have been a few break-ins but it is to be expected from time to time. Very responsible maintenance and centrally located to everything nearby.”
“I toured with Taylor a few different times, viewing different floor plans to meet my potential needs. She is more than helpful going above and beyond sending videos of the floor plans that I really liked and following up with me to ask about the ones I preferred. While I didn’t tour with Curtis he was kind and sent me updated information on a few floor plans I had toured with Taylor. Every-time I’ve been to M5250 the hall ways and common spaces always smelled and looked clean and well maintained which is very important to me, I
witnessed staff cleaning while there in the early part of the day (vacuuming, wiping things down, mopping, etc). All the concierge staff is helpful offering drinks while waiting for assistance. I would definitely recommend working with the Taylor she is a gem! The manger is also helpful can’t remember her name. All the staff I’ve interacted with made me feel welcomed and were eager to assist when and where possible. M5250 is a great location in uptown close to shopping, and entertainment.”
“I want start off by saying Elizabeth is an amazing worker, I went and tour a 1 bedroom apartment, and she recommended me a townhome she did a tour and I absolutely loved it . I applied the next day and in less than 10 mins I got approved the process was super fast and she was super helpful . The customer service is on 10. And loved the way they treated me and my wife . I recommend these apartments very much ! So excited to start my new journey in these apartments thank you so so much Elizabeth ?”
“I lived here previously and moved out. And I just moved back in. I did not have any major problems while I lived here. Maintenance is always friendly and fast - often coming the same day that the work orders are placed. After searching for similar apartments, I could not find anything that came close. I value a smaller community, so I would recommend this one for that reason. Moving out made me see what things I valued the most: mailboxes are safe, property is cleaned every day, maintenance is responsive and capable, front office actually answers the phone and emails - this is a place I’ve been proud to live and I’m glad that I’m back.P.S. The reviews talking about thin walls are true, as with most apartments. I, unfortunately, have loud, rude neighbors. And while I have mentioned this more than once to the leasing office, nothing has been done, so that is for sure a downside. There are also some minor interior updates that could be made for sure.”
“I recently had the opportunity to tour this property. Although they seemed to be busy in the office, Paige took time and did not make us feel rushed. She was extremely helpful and took time to answer our questions. The property has a nice charm, the floor plan we viewed was spacious, and the amenities are very nice, especially the pool!”
“I’ve had a fantastic experience with this apartment leasing management team. From the very beginning, the staff was friendly, professional, and incredibly responsive. The leasing process was smooth and clearly explained, with no surprises or unnecessary delays.
Maintenance requests are handled quickly and thoroughly often within the same day snd the communication is always courteous and transparent. The property is kept clean, well-maintained, and secure, which really helps create a comfortable living environment.”
“I honestly love living here—it feels like home. The neighbors are friendly, the community is peaceful, and the staff always makes sure everything runs smoothly. Anytime I’ve had a question or needed help, the response has been quick and kind.”
“I love my new apartment here in Sugarland.I would like to say thank you Haidee Barron for your excellent customer service and helping me and my family with our new apartment I really love my apartment it so peaceful and quiet Haidee did a wonderful job find us a 3 bedroom down stair location which is perfect to sit our on the back porch and view all the site seeing. I receive Great customer service from the team my move here was great no problem.
Thank Haidee for helping me and my family with our move here and your great customer service i experience no problem here at the Enclave of Woodbridge!”
“I had the pleasure of meeting the best leasing agent, I say best bc I drive p/t for Lyft and even off the clock Kerry provided me with a list of amenities and description of the property that made me want to move there , so I will be touring soon!!”
“I had an amazing experience with Latasha Berry! Even when I was just looking around four months before deciding to move in, she was incredibly helpful, respectful, and attentive to me and my family. When I finally decided to move in, the process was smooth and effortless. Everything I requested, like adding a light and fan in the living room and fixing a few things beforehand, was completed and ready on move-in day. If you’ve already decided to move in, she’s the person you definitely want to work with!”
“When I first started the application process for this apartment community, I was honestly overwhelmed because almost every step had to be done online. However, the leasing staff, especially Josseline, was always there to assist and explain thoroughly and patiently. She always had a smile on her face, and her warm disposition was apparent even in her phone calls. Now, I am not exaggerating in my praise of her; this is genuinely my experience with her from the day I first met her till I moved in.
Regarding a review of the apartment and community itself, so far since I moved in, I don’t have any complaints, except dealing with Xfinity. They are the providers for the internet and cable services, which is part of the rent, for this community. Trying to get help from Xfinity as a new resident who is not exactly technologically savvy has been like squeezing water from a stone. I still don’t have my services connected. This is the only sour spot I can currently call to mind.”
“I have been living here for 5 years. And there’s very few people like Rocio who actually care about the tenants. She is attentive, professional and very helpful.”
“We just moved in and everyone from management to maintenance has been great! Mitzy has been wonderful with helping us with the leasing process! She and maintenance team has been great to work with - we really enjoy living here!”
“One - Longest Tenants here or a top 3 Longest tenant , id bet - BUT - as of now, the Greatest team of Employees , Nancy ( Unreal Greatttttttttttttttttttttttttt ) - --- then also Our Great Great Profeesional Mgr / Ruth - and the Julie our ( Asst Mgr ) - SO GREAT and Attentive and Gets it Done - is Julie too - AND all them ( Gets things done as much, and fast, and the repair guys even today, fixed me up 2 things very very well , and as much QUICKLY ) , and do listen and act , and so professional , and just the Greatest Team here in years=- 1 - 30 - 26 and so if your a great , quiet style , good type of tenant ( Please good ones only ) do ask for one of them - Peace Surfer”
“Westward Square is a good and suitable place with excellent service as soon as possible. It is a safe and close place for school and respectful treatment. Friends who have a large family and a single family, I recommend Westward Square. Thank you for your excellent service.”
“Nisha is amazing to work with. She clearly knows her properties inside and out and was able to answer all of my questions about the apartment, lease, and application process. She made sure I understood everything and felt confident throughout.
Her professionalism and kindness really stand out. She was always responsive and made the process of finding a new home easy and stress-free. I highly recommend Nisha to anyone looking for an apartment – she truly cares about her clients.”
“I have been living here for a few weeks now, it has been an amazing experience so far. Jason has been great and very helpful. I definitely recommend moving here. I put in a maintenance request and they fixed our issue in the same day.”
“The best apartments ever! I live there and sometimes like sometimes like like usually not sometimes like 00001% sometimes electricity cuts out but when electricity cuts off it is usually fun to spend time with family.”
“The ladies in the office are awesome they help out and understand your needs maintenance are always on-time love this place thank you ladies doe all the support ❤️”
“Ms. Lavada was a big help she explained everything in detail. She was super sweet. Really made me think about moving in asap. Love the hospitality very welcoming.”
“This is the cleanest apartment facility I've ever lived in! Getting through when calling the office is hit or miss, but when I do the staff is friendly and patient. Shout out to Alexis Gregory! They have lots of amenities and resident activities like happy hour and meet and greet sips. Two pools and a gym, covered, secure gate accessible parking, coffee bar and business center. Lobby is great. Resident lounge with large screen TV and a guest suite available for overnight guests. I have not seen one rodent, not even a rodent dropping since the year and a month I've been here. I have no pets, but the building is very pet friendly. Hallways are quiet and residents are respectful and quiet”
“We just move here and the building it’s amazing . The location was one of our priorities , it’s close to all the main places at River oaks ! We had a very nice experience with Linda McNeill she helped us through all the process up until moving date , she even have us a welcome gift, super nice !!”
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“I had a great leasing experience at The Ranch! Robin was incredibly helpful, professional, and made the entire process smooth from start to finish. The rest of the staff was also friendly and welcoming, which really made me feel at home. I’m excited to be part of the community and appreciate the level of service and care they’ve provided so far. Highly recommend!”