“I love my new apartment here in Sugarland.I would like to say thank you Haidee Barron for your excellent customer service and helping me and my family with our new apartment I really love my apartment it so peaceful and quiet Haidee did a wonderful job find us a 3 bedroom down stair location which is perfect to sit our on the back porch and view all the site seeing. I receive Great customer service from the team my move here was great no problem.
Thank Haidee for helping me and my family with our move here and your great customer service i experience no problem here at the Enclave of Woodbridge!”
“Just want to give a shoutout to Dee the maintenance guy ,this nice guy came to fix my a/c and was very great and every time I see him on property he his smiling and in good spirits,need more people like him,great job Dee .”
“I was living here for almost 9 year and had great experiences.
The neighborhood is very nice and
Moreover it’s safe. the leasing office people are kind and very helpful.
I would like to thank them for their loving nature and quick good services .”
“Yesterday I visit Retreat at Riverstone
I met with Adrian M, he answered all of my questions and my concerns. I am really considering leasing at Retreat at Riverstone. He was humorous as well as professional.”
“I’d like to thank Valerie and the management team for the quick easy and fast process.!Very nice place to live and very convenient. Kroger's and many stores very close by.”
“Jaime is wonderful maintenance worker. Maintenance at this apartment is very easy to submit request. The workers work very well, they respect the unit and customer. They go above and beyond to make sure customer is satisfied. They are working to solve all my concerns, if something is not repairable they order new.
Jordyn is also extremely wonderful, intially she gave me a tour of the property, she is very knowledgeable and helpful. She remembers everyone names and face . It's always a pleasure to see her.
Other staff at this complex is wonderful, they are extremely helpful and nice. So far I enjoy living here. Highly recommend moving to this apartment.”
“They are pretty decent at coming to fix the issues in the apartment. They usually come to fix the problems within two days. Any problems you have they tend to fix them as long as you tell them! The people who live in the apartments tend to trash the place though. Because they will overfill garbage around the property and then just end up throwing the trash on the ground. Or when valet does not pick up the trash they leave their trash bags on the curb or by the outside trash areas instead of taking to the dumpsters or waiting for valet. The valet can suck because they tend to miss some buildings. The apartments have approved the trash that tends to overflow by getting the maintenance guy to come pick up around the buildings in the mornings. They charge $50 to pay rent online, which is pretty silly. I’ve never had a convenience fee be that high before.
Amenities
The dog parks are not maintained the best. They cut the grass however Some people who live here just use it as waste area for their dogs. So dogs cannot even play in there. The gates to the fences tend to be hard to open because they are rusted or just don’t work. The water bowl area they have leaks and sprays everywhere if you try to use.
The “car wash” area is not the best. The vacuum area didn’t work for a while but they fixed it. They do have duct tape keeping the hose together but it has great suction now so it works! Haha. It is a dollar to use the vacuum and lasts for like a minute. The water hose is just a water hose. No spray nozzle.
The maintenance crew are probably the best thing about this place. Although we have had problems moving in they fixed every issue that I have reported about my apartment.
The insides of the apartments are really lovely. Nice and spacious.”
“Marquis at Sugar Land is a a great apartment complex. It has a beautiful pool. Also it has a shopping area nearby if you want to grab something to eat. The staff is always helpful and attentive.”