“From where should I start... This location and the staff are incredible. Lezah is terrific. She helped me throughout the entire process, especially with my auto loan, and made everything smooth and stress-free.
She’s not only knowledgeable but also very patient and genuinely cares about helping her customers. She took the time to answer all my questions and made sure I felt confident every step of the way. She truly goes above and beyond to ensure customer satisfaction.
My only regret is not coming here sooner! Highly recommend this location to anyone looking for great service.”
“Michael Jones at the Rocky Creek branch was very professional while opening my account. He even issued my debit card on the spot and helped create my online account profile. He was polite, knowledgeable and patient as I had my 3 yo son in tow. I'll be back to open a youth account for my son.”
“Alka Patel at HFCU Sienna assisted us in opening an account for our minor daughter. Alka was kind, knowledgeable, professional, and a joy to work with. I highly recommend her and this HFCU location.”
“Unable to get help at Wells Fargo, we came over to TDECU. Josh, the teller was both friendly and quickly supplied what we needed. TDECU is always very on-point with their customer service!”
“Sean Johnson was very nice and helpful. He was patient and he took his time to explain everything to me. I applied for a refinance of my car loan for a lower rate. Although I am a member of 2 other credit unions, I told him that I did not want to go to another credit union when I was already at First Community. My credit was pretty good so I applied for a lower rate. He even showed me how to download and use the mobile app. He did not rush me and he was very professional. It is not every day that a customer can go into an establishment and be treated with the utmost respect and kindness. Thank you Sean Johnson for the excellent customer service. Keep up the good work.”