Tipton Ford, the local Ford dealer in Nacogdoches, Texas, is known for its exceptional customer service and commitment to meeting the needs of both first-time and long-time customers. The service team at the dealership is praised for their great work, with the mobile service team going the extra mile to assist customers, even replacing batteries and topping up fluids. The shuttle service is also a valuable addition, making the service experience more convenient. Customers appreciate the attentiveness and communication from the staff, particularly Alana, who ensures clients are fully aware of the work done on their vehicles. The sales team, including Alfredo Torres, is also commended for their professionalism and lack of pressure, providing a pleasant purchasing experience. The finance manager, Paul Smith, is also noted for his helpfulness in securing great options for customers. Overall, Tipton Ford has earned a reputation for excellence in both sales and service, with customers praising the dealership's commitment to customer satisfaction and the value they provide, even for customers from outside the local area.
Got a fair deal on my trade in. Everyone was professional got to meet with a few of the managers great staff. I walked in looking and smelling like garbage and drove out in a brand new car. Drove in from Alabama the night before. Thank you Kevin, Joseph and the entire staff. Y'all did good.
December 2025
Took my daughter to get her first car and it was nothing but exceptional service they made sure she got a low payment that she can afford they have a customer for life
November 2025
So far I would recommend this car dealership dealership to anyone.
