“If you live in the New Braunfels community and are in need of food (or know anyone in need of food ). The New Braunfels Food Bank could help you in your time of emergency. It is quite busy and you do need to do some paperwork wich can be done on line. It is important to know that you must schedule a appointment before you go in. Just call and they can set you up. They are very nice and will help you with any information needed.”
“I have nothing, but absolute praise for the Schertz Bank in New Braunfels. Greg, Gigi, and the entire staff are delightful to work with. You really get that Texas homegrown hospitality when you Bank there! It’s always efficient service with a friendly smile. If you’re in the San Antonio or New Braunfels area I highly recommend them! A++++”
9AM - 5PM
280 FM306, New Braunfels
Banks
“Dan, Natasja and their team are the best. They know me by name, treat me like a valued customer, and not just a number. I truly appreciate their financial expertise, professionalism and friendliness. I always recommend them for my family and friends.”
“Yamelet is amazing, I have never met her in person because I have never had an issue with Frost since I started banking with them. I know though on my birthday every year she’s calling me, what a fantastic team at Frost Bank. Cordell is fantastic too!”
“My card had a fraud charge on it. I called in and Mona helped me and let me know that I could go into the branch and get an instant new debit card. She cancelled my old one and when I walked into the Hwy 46 location (which I don't think I have ever had to go inside) she greeted me like she knew who I was and immediately helped me to get a new card. Unfortunately, I could not get that card activated so I returned that afternoon and Mona asked Mary to help me. Mary was equally helpful and even called me after 5pm on Friday to make sure that the card was activated. By far the best customer service I have received from any business in a very long time. Now I know why I have been with this bank for over 20 years. Thank you ladies.”
“Vanessa Guerrero is the Branch Manager here. She has a nice office—but she works out front with the tellers, which speaks volumes. She said, “Hello, Mr. Farmer!” when I walked in today. I bet she knows every customer by name, because I’m far from memorable. This is the perfect bank for me. You should visit here and see if you agree. JRF”
“Its been a pleasure working with these guys! Mindy Alex and Russell make a great team, and are well equipped to help navigate complex financial moves in the current economic climate. Thanks for your help guys!!”
“Marianne is the BOMB!!!!!! Real Customer Service that she offers. She let me work at my own pace when going through the loan process and I never felt rushed or pressured to make a decision I would regret. I'm so glad I was referred to Marianne because the other Banks I worked with were either too pushy desperate for a sale or as another Bank never could answer my questions. Marianne helped me by offering clarity and giving me advise when I wasn't sure about something. I have not had this type of service when working with a large purchase as a home loan and I can say I picked the right Bank and NO buyers remorse experience. Thank you Marianne! Also the other Bank employees that would answer the phone or email me. I don't remember names after calling them so much- you think I would- Well they offered the same Bomb customer service even when Marianne was not available. You got to meet the staff and let them help you with your banking needs. You will be glad you did.”
“Sean O'Connor is very knowledgeable and was able to assist my clients with their commercial loan for their new building and business. Thank you Sean, I look forward to working with you again soon!”
“This review is specifically for the Wells Fargo branch located on Loop 337 in New Braunfels. Brandi Brinker was the banker who helped me. Brandi took great care of me and got everything completed correctly and done in one visit. She took the time necessary to get things done right, and saved us multiple trips to get my request resolved. I am VERY pleased with the service I received and will gladly return to this branch again even though I live out of town.”
“Walked into this bank after spending hours at Wells Fargo and getting no help at all. This was the best bank experience I have ever had! Everyone was so welcoming, pleasant, and helpful. We will be closing all accounts at Wells Fargo and going here from now on. Thank you Pamela for everything you did for us!”
“Service is great but it will be awesome to have the new ATM like other locations where you can withdraw smaller bills. Instead of walking inside or waiting for the bank to open. Or if the bank is already close I need to drive to another location to get smaller bills”
“Great small town bank feel with all the modern banking technology I desire. I recently switched over my accounts from Wells Fargo to FCB. It is a nice change to see the same faces every time I walk in the bank. Plus they all remember my name! Also, on the business side, when I need a unique loan they make it very easy. The big banks have too much red tape for me. I am here to stay.”
“I just wanted to say this is one the best bank in Texas !!! From the Teller to the Mortgage department agents this people are professional when it comes to banking!!”
9AM - 5PM
1870 TX-46, New Braunfels
Banks
“This is the best bank and best employees I have ever had the pleasure to do business with. Upon entry you are greeted and directed to where you need to go. I don’t care what your business might be they are there to help with a smile. Best bank branch in the country. Walnut Avenue branch, new Braunfels tx”
8AM - 5:30PM
1545 TX-46 Suite 110, New Braunfels
Banks
“My wife and I were in need of a bank with great customer service, user friendly interfaces, and great rates. USAA was just no longer cutting it. We shopped around New Braunfels and found this PNC location. Needless to say, we found our bank! Every staff member was exceptional, knowledgeable, and downright friendly. We worked closely with this locations new manager, Chantel, and her colleague, Vanessa. These wonderful ladies set us up with all of our necessary accounts and got us the best savings rates in our area. Overall a great experience, phenomenal service, and that small town banking feel.”
“12/29/2022 great customer service. Friendly employees. Clean. Smiling faces always ready to help and talk and joke with. Fast service in and out in no time. I have banked with Chase for years mostly in Florida and now New Braunfels 1695 TX- 46 location. Great bank! I recommend!”
“Best bank In New Braunfels. Been a loyal customer for over 20 years. Always friendly and willing to help with everything. I recommend Prosperity for everyone on the north side of New Braunfels.”
9AM - 5PM
1695 TX-46, New Braunfels
Banks
“I absolutely love Susan! Working with the business line has to be tough, especially with all my deposits! Susan is always cheerful, funny, AND quick! 10/10 the best!”
9AM - 5PM
1634 TX-46, New Braunfels
Banks
“8 March 25. We had a very positive experience from Customer Service Representative, Liana, She assisted my wife and I, after my wife experienced a phishing attack on her computer. We did not have an appointment, but fortunately, Liana was able to assist us without much wait. All of our past experiences at this branch have been very positive.”
“Thank you Matt and others for helping me with my duties as treasurer for a small, non-profit business. I appreciate your customer service, going above and beyond. I have made three appointments online and have never been disappointed.”
“In the short time I have been with security service I have been treated like I was one of there family. Everyone there have been so helpful and kind, everyone has a smile ? can't say enough about these people.”