Car Rental in New Braunfels, TX

“Great place to rent a large van for moving. They're high roof cargo van holds an incredible amount of things. I rented it rather than the U-Haul truck because it saved me about $400. Unlike U-haul, Enterprise gives you the first 400 miles for free. I rented the truck in San antonio, drove to Houston to load up my daughter's things and then drove back to San Antonio. Just under 400 miles 😎”

“I recently had a trip planned to visit family in Boston, myself, my daughters, and their boyfriends. Life today is very busy so scheduling this trip took a lot of time and effort.
We were ready and awake at 4am that day to catch our flight and got a notification that the flight out of Austin had been canceled, and there were no more flights that day.
That same morning, we found an evening flight out of Dallas, so we decided to rent a car drive the three hours and catch a flight at 7 PM out of Dallas to Boston. This plan had to go seamlessly in order for us to catch that flight, and the crew working at enterprise in New Braunfels, and DFW helped make this happen for us. Thank you so much?”

“While not happy I had a 49 day rental, that was no fault of enterprise. On day 48 my dashboard said I needed to put air in the tires. I stopped and did so but the problem got worse. Called enterprise and they told me if I could go to discount tire, they would pay for the repair. DT was busy & when they finally got to my repair, they found there was a nail that would require replacing. I called back to new Braunfels enterprise and Alex notified the main office. this authorization needed to be expedited. Within five minutes of my call, I was told the authorization came through and I got the car back in 15 minutes!!! What great customer service! Kudos to Alex and his team at new Braunfels enterprise ??????”

“I rented a car here last week and had a positive experience. It was the first time I have ever seen a location inside of a Walmart, but it really was a nice experience. The staff who assisted me were friendly and helpful. The car was nice, though there was a strong odor inside of it. Overall I was very pleased with my experience at this location.”

“If this review had been completed prior to my return it would have been one star. The unknown employee I got the car from passed me on her way out as I came in. She then sat in her car for 20 minutes on the phone while I stood at the counter,even after bluebonnet paged her. I was then told my car had been rented out because I was late. When I explained to her the app showed a different policy, she said it was wrong. She then charged me an upgrade fee to get a less fuel efficient vehicle. When it came time for me to sign the agreement, she had someone else’s name on it. She then told me a brief synopsis of the agreement and cleared it without me signing. She was also texting on her personal phone during the entire transaction. She then walked outside with me. Not to check on the car or do a walk-around with me,but to sit down in her car and use her phone again. The interior of the car was dirty with trash and playing cards in different compartments. The exterior was not washed and had bug guts all over the windshield.

The return on the other hand was pleasant. The employee was understanding,apologetic and took care of my complaints. He was the complete opposite of my first employee:professional, attentive and knowledgeable. Unfortunately I did not get his name,but he is the sole reason I would even consider coming back to this location.”

“I rented an intermediate SUV from Christine at the Avis Walmart location in New Braunfels for a 7 day rental beginning on May 11, 2026 and received excellent service and the correct vehicle that I had requested. I would not hesitate to rent from this location again.”