H-E-B Pharmacy, located at 651 S Walnut in New Braunfels, has been recognized as the top supermarket pharmacy for customer satisfaction by J.D. Power for three consecutive years. The pharmacy prioritizes the health and safety of Texans, offering routine immunizations and the COVID-19 vaccine. Many customers appreciate the professional and courteous service provided by the staff, who are quick to answer questions and fill prescriptions efficiently, often within 30-40 minutes. Despite being busy, the team remains cheerful and helpful. However, some customers have reported mixed experiences, noting that while many staff members, like a young employee named Jorge, are respectful and knowledgeable, there have been instances of poor communication and rudeness from others. Overall, H-E-B Pharmacy is dedicated to serving its community and strives to deliver quality care, making it a reliable choice for pharmacy needs.
Very polite and very helpful. absolutely would use them again.
August 2025
Awesome staff and service !! Very helpful. We appreciate H‑E‑B !! We appreciate H‑E‑B pharmacy working with us and our doctors office as well. THANK YALL
May 2025
Incredibly Service...I've used this pharmacy for over nine years...nothing but great professional courteous folks. God Bless ya!!
