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“The two ladies Elvira and Citlali that helped me were very helpful, I was having a hard time with fraud on my account and they were very patient and are very pleasant. I am so grateful that they helped me out .”
“I would like to take a moment to sincerely thank Brenda, Karen, ashley who helped me during my visit. Your kindness, patience, and professionalism truly made my experience a great one. I’m happy to share a little feedback 😊 Thank you for the excellent service and for making my visit smooth and pleasant. Your hard work and dedication are truly appreciated!”
“Rep helped me out in a major way! Atascosita location had it all wrong with the requirements to change your last name on a joint account. This rep allowed me to email my marriage license because on top of the other location telling me i needed my husband there, she told me I didn’t need my marriage license as well. She was wrong with both requirements as I was only changing my demographics, my husband is not needed!! Thank you to this rep and I can FINALLY start my new job! She clearly read her requirement manual thank you!!”
9AM - 5PM
20798 FM 1485, New Caney
Banks
“When I have problems they are quick to respond with the right solutions. Reminds me of when I was a kid, they have free lollipops, just like my barber years ago. Banking with these folks for over 40 years. Never lost a penny and no FEES that eat up your money. Need A bank? Do it here and let Chase save your money for you.”
“5 Stars isn't enough! I came in with a 'Mayday' situation involving a check stuck to an envelope, and the team here handled it like pros. Huge shoutout to Josselyn and Mayte for being so patient, sweet, and professional. They went above and beyond to get the approval needed to save my deposit.
They made me feel welcome from the second I walked in! Honestly, even if they had told me they couldn’t do it or had to decline the check, I still would have left them a 5-star review because they were just that kind and sweet. They couldn’t do a selfie because of policy, but their customer service is top-tier. If you need a bank that actually cares about people and solves problems, this is the spot. Thanks again, ladies!”
“The few times I've been here everyone has been friendly and service was great. The only Wells Fargo close by so I have no choice but to go here. Hopefully in the future they open a new modern facility in this area.”
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“Dulce waited on me today. What a wonderful and patient clerk. I had covid and now have difficulty doing tasks. But, she helped me and made it easy for me. I am grateful you have a professional young woman who did everything she could to help me. She makes Woodforest a place you can trust.”