First Convenience Bank is noted for its convenient locations and extended hours. Many reviews highlight staff members who go above and beyond, describing them as outstanding, kind, and helpful. Customers report receiving fast, easy, and thorough assistance with transactions and account needs. However, some customers report negative experiences with fees, including unexpected overdraft charges, and issues with receiving a debit card, advising others to beware of misinformation. The bank offers a variety of checking and savings accounts, loans, and online services.