O'Reilly Auto Parts in New Caney provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and builds custom hydraulic hoses. A free Loaner Tool program is available with a refundable deposit. Customer reviews highlight that employees have a wealth of knowledge and know what they are talking about. Many report great experiences, leaving with exactly what they needed to get the job done right the first time. Specific staff members are frequently praised for being awesome, polite, smart, and ambitious. They are noted for knowing exactly which parts are needed and for providing helpful education about car systems and parts. This expertise and willingness to help until very late makes customers, especially women, feel confident in diagnosing problems and finding safe, affordable solutions. The store itself is described as clean and well-stocked, having everything customers need. While some reviews note that most staff appear withdrawn, the exceptional service provided by certain individuals is a major reason customers return and highly recommend this location.
O'Reilly's is always a good automotive company where ever you go. Consistently good quality and services.
February 2025
0 helpful staff that helps me get a better price antifreeze than another O'Reilly's. Was a great experience
January 2025
The employees seem to have a wealth of knowledge and know what they're talking about. Every trip I've made there has been a great experience and I went home with exactly what I needed to the job done right the first time. Highly recommend this place!
