The O'Reilly Auto Parts store at 23840 FM 1314 in Porter, Texas provides parts, tools, and accessories along with store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums, builds custom hydraulic hoses, and offers a free Loaner Tool program. Reviews consistently highlight exceptional customer service and a welcoming feel. Employees are commended for going above and beyond, offering helpful knowledge and expertise to solve problems quickly. Customers report receiving great help with issues like a melted tail light lens, windshield wiper installation, a Check Engine light, and a dead battery, often during busy times. The staff is noted for being friendly and kind, creating a positive atmosphere where customers feel recognized. Many customers have recommended this store to friends for its best help, citing an intent on customer service and a winning atmosphere. The store is recognized for catering to bilingualism and for having great management.
Our battery was having problems and was still under warranty. My husband went by and they took care of it quickly and replaced it. Great customer service!
April 2026
Always know what I’m getting here. Good service and products.
January 2026
The Team at this location are all great, especially Nevaeh. This is the only one I go to for auto needs. Thank you
