O'Reilly Auto Parts in New Caney provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and builds custom hydraulic hoses. A free Loaner Tool program is available with a refundable deposit. Customer reviews highlight that employees have a wealth of knowledge and know what they are talking about. Many report great experiences, leaving with exactly what they needed to get the job done right the first time. Specific staff members are frequently praised for being awesome, polite, smart, and ambitious. They are noted for knowing exactly which parts are needed and for providing helpful education about car systems and parts. This expertise and willingness to help until very late makes customers, especially women, feel confident in diagnosing problems and finding safe, affordable solutions. The store itself is described as clean and well-stocked, having everything customers need. While some reviews note that most staff appear withdrawn, the exceptional service provided by certain individuals is a major reason customers return and highly recommend this location.
Very friendly very helpful and quick just needed a u joint got it quick and was back on the road
January 2026
Chris Was super helpful he search high and low and helped me find parts under my number sometimes can be confusing cause I’m a mobile mechanic and buys lots of stuff but this man made sure to find everything I was looking for and quickly and did a great job
November 2025
Go straight to the counter even if you need something off the shelf this is the best way to get checked out as soon as possible as this location can be very busy and have a very long line sometimes
