O'Reilly Auto Parts in New Caney provides parts, tools, and accessories. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and builds custom hydraulic hoses. A free Loaner Tool program is available with a refundable deposit.
Customer reviews highlight that employees have a wealth of knowledge and know what they are talking about. Many report great experiences, leaving with exactly what they needed to get the job done right the first time. Specific staff members are frequently praised for being awesome, polite, smart, and ambitious. They are noted for knowing exactly which parts are needed and for providing helpful education about car systems and parts. This expertise and willingness to help until very late makes customers, especially women, feel confident in diagnosing problems and finding safe, affordable solutions.
The store itself is described as clean and well-stocked, having everything customers need. While some reviews note that most staff appear withdrawn, the exceptional service provided by certain individuals is a major reason customers return and highly recommend this location.
Ask for Junior. He is the only reason I use this location. 10/10 knowledge and customer service
August 2026
The past 2 days we have been going in to get parts for our car. And the staff has been very helpful. But today one young gentleman and his uncle went above and beyond with helping us with our battery. They were very helpful and kind. Truly a blessing! Thank you 🙏
April 2026
Very friendly very helpful and quick just needed a u joint got it quick and was back on the road
