Wells Fargo Bank receives mixed reviews regarding service and wait times. Some customers report very quick, polite, and helpful service, feeling well taken care of during processes like opening an account. However, others experience very long wait times in lines of 30 people and note the lack of an inside ATM. One location is consistently praised for being quick and helpful with sufficient staff, while another is criticized for poor staffing and customer service. Overall, experiences vary significantly by specific branch.