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“I have been meaning to leave a review for awhile. This location the manager was really nice. They helped me out on a specific color chair I was looking for and honor the price for a different color chair. They even helped me put the chair in my car. The chair I picked because I was needing one to study for my exam. It was great price. And they were really accommodating on my needs. I would definitely go back if i am around the area. Generally, I have pleasant experiences in office depot overall . I hope they don't go out of business due to online retails. Some stuff is just better to buy in person such as office supplies and service than online.”
“I went to MacDaddy's with a broken connector wire to my Mac, trying to avoid the long wait at the Apple store. It was a quick fix, and I was completely satisfied! Next time I'll take them my iPhone for a new battery!”
“Been coming to ALTEX here for since before they moved here, and I have never regretted it! Sure the health check can be a bit pricy at $80, but they do a damn good job of helping me maintain my PC. If I spend money here, they crank it out like professionals!
I’m not the most tech minded person, so coming here on a free day and asking them to work their magic really helps assuage my concerns, or even confirm my worst fears when I have to bring my little war machine in.
I’ve come here for things as little as a can of air spray and Ethernet cables, and as big as buying my RTX4060, and upgrading my OS!
Every time I’ve brought my little war machine in, they help keep her parts replaced and maintained, and give her back to me in working order, and back to 100% gaming condition!
Sure Microcenter has a wider selection, but ALTEX brings the Professionals. I go to Microcenter for outer hardware(monitors and mice and keyboards), but when it comes to the vitals of my war machine, ALTEX is where I go!”
“Brought my PC in with a few different issues without knowing what exactly was the cause. Joel immediately figured out the cooler was one of the issues and promptly got to figuring out what else was causing trouble (CPU). They were transparent and communicative throughout the process of the repairs and had great pricing compared to competitors. Highly recommend!”
“WORTH EVERY CENT. They have been "on my team" since I took my business full-time and have saved me endless frustration and even prevented multiple hacks. This is a fabulous organization. They are friendly, professional and very responsive. My business and personal computers are set up with their monthly membership, so there are no hassles when I have a question. I highly recommend them!”
“This guy is literally the best. I have been using him for almost 2 years now, and he has never failed to provide awesome customer service, detail, and kindness, with a fair price to go with it. Absolutely cannot say enough good things about this guy.!!!”
“I'm glad I bought my wife's computer from here. Not only were the prices right, they have stock (no unreasonable waits), and they actually know what there talking about (no apologizes to Geek Squad). So much so, that I came back 2 months later to build another computer. And wouldn't you know that the MSI GeForce RTX 4090 price came WAY down. So my wife gave me her bad*** 4080 build and she's got the best of the best. All for a damn good prices and again, This tech crew Know What there Doing! I seriously appreciate yall for all your work. Hands Down, if I needed another build, and soon, I'd go back again.”
“We went to buy a printer and asked for help, the lady at the front asked someone to help “these people”. Calling someone to help “a customer” is more appropriate.”
“The Geek squad is the reason for my visit and was I surprised by the outcome.
I had two problems with my laptops.
Surprise #1 I didn't know that their service is free for most quick fixes. Wow.
Surprise #2 is they don't service laptop batteries. But they will give you all the information you need to purchase a new battery.
I like reserving a time slot to get my hardware serviced. Saves time.
They take some walk-ins but you may have to wait a while.”
10AM - 9PM
869 NE Mall Blvd, Hurst
Computers
“Great customer service! Nick was very knowledgeable about the product and helpful in purchasing them and helping with our exchange. The delivery team is great too. I had to change out my washer twice (do not buy LG washer, it’s screeches loudly) and they did the exchange easily.”
“I had a generally positive experience at this Apple Store. The staff was friendly and professional, and the appointment-only system keeps things organized. However, even though I arrived on time for my appointment, I still ended up waiting about 45 minutes. The technician tried to help with my phone, which was stuck in recovery mode, but unfortunately wasn’t able to fix it and said it was basically only good for salvage. Not the outcome I hoped for, but the service was courteous throughout.”
“I worked with Ethan the other day to buy a new cell phone. I was having issues with my credit card and instead of going off and finding other customers to help, Ethan stuck with me for the 2-3 hours of issues I was having with my bank. He was great, showed great patience and customer service.”
“One of my employees went to this store where he was able to get help with a refurbished phone that metro PCS had no obligation to assist him with. The manager over the stores name was Fennay and she went out of her way to ensure that a unlocked phone would reliably work for him. This is an experience that merits note worthy praise because I as a a 71 year old have difficulty with electronics and this phone is the one that I sue for every day tasks.”
“Despite my difficult issue, Chris was very understanding amd helpful, and was willing to do everything in his power to help me. And with that, he deserves 5 stars”
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“I have been meaning to leave a review for awhile. This location the manager was really nice. They helped me out on a specific color chair I was looking for and honor the price for a different color chair. They even helped me put the chair in my car. The chair I picked because I was needing one to study for my exam. It was great price. And they were really accommodating on my needs. I would definitely go back if i am around the area. Generally, I have pleasant experiences in office depot overall . I hope they don't go out of business due to online retails. Some stuff is just better to buy in person such as office supplies and service than online.”