“Visited on 11/20. Lily in the frame department was so helpful. She was very busy with back to back customers. She would also take the time to acknowledge new customers waiting. She assisted me with finding the perfect frame for a very Important family portrait. She helped by measuring the picture, finding the perfect size , rustic look i was wanting. She gave me an estimate finish date. She ended up having it finished that same day! Her friendly, customer service, knowledge of the products and fast work has set her apart from other hobby kobbys i have visited. I truly appreciate everything she did. This lady needs a raise! ? ?”
“This location is one of the most clean and quiet Ross' I've ever been too. Very tidy, nothing thrown all over the place like others I have been too. The locations in houston are a mess compared to this one. It seems as if the employees like working here.”
“Great business. They helped me pick out a memorial headstone for our beloved little dog at what was a very difficult time after his unexpected passing. The compassion and caring was truly appreciated!”