CVS is a pharmacy that provides a variety of services, including COVID-19 testing for eligible individuals in select states. While some customers have praised the helpfulness and friendliness of the staff, others have reported challenges with long wait times at the drive-thru and issues with prescription pickups. Despite these delays, many employees are recognized for their dedication to customer service, with one employee even assisting a customer with a medication issue promptly. Customers appreciate the willingness of staff members to help, making it a generally positive shopping experience despite some operational hiccups. Overall, CVS aims to be a reliable place for health and wellness needs, though customers should be prepared for potential wait times.
My local CVS has excellent customer service at all times! Even though self checkout is predominant every where you go, CVS representatives are available to assist.
October 2023
OK girl at window seemed confused and couldn't find my third prescription but I got it the next day with a different person at drive up window
September 2023
I was very happy today at CVS the cvs member was very helpful not only to me but the customer in front of me I could see how she was doing her job very happy and helpful she even apologized to me for talking a minute with the other customer, I told her she didn’t have to apologize she was just helping her customers!
