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“Nicole Rodriguez provided outstanding customer service during my recent visit. She helped me with a new debit card and a bank deposit quickly and efficiently while remaining friendly professional and courteous throughout the process She made everything easy to understand and completed my transaction with a positive attitude thank you Nicole for making my banking experience such a pleasant one!”
“Went in to open an account with my wife and was quickly assisted by Mr. Samuel Martinez. Quick and easy process, very helpful. Very satisfied with the customer service, definitely will be coming back to this branch!”
“Thank you STFCU for making summer loans super easy to apply and get approved. Thank you Stephanie for helping me with the summer loan and answering all my questions. Special thanks to the girls at teller line Brenda, Alijah, and Jennifer for always greeting me with a smile and helping me with my transactions and letting me know of up coming events. Over all STFCU IS A GREAT PLACE”
8:30AM - 5PM
1821 S 10th St, McAllen
Banks
“Awesome face to face service. Innless than 30 minutes i was able to do a bunch of stuff and fix couple issues i had. Get to know your bankers! They're here to help woth anything.”
“Ever time I come to this branch I get treated with respect and the ladies are so helpful and always ready to assist. I love they are always with a great smile and ready to assist ! I feel welcomed 😊🌷”
“I stopped in 4/8/25 to open a checkings account. I was greeted and helped with nothing but respect. Lizzy Sanchez helped me she was nothing but nice and helpful. I understood everything simply because she knows what she’s saying/doing. I highly recommend Rio Bank on 23rd. 10/10.”
“I have had my accounts at the Alamo Bank They were closed years ago so I switched to the Frost Bank on Ridge RD. I have never had a problem with with Frost. They are always friendly and professional. I even like going to the bank. I have been in a wheel chair for 5 years. I practiced for a long time and now I drive to the bank every month. Thanks to everyone at Frost Banks.”
10AM - 6PM
200 E Griffin Pkwy, Mission
Banks
“I had an issue come up from the Bryan St. IBC location, called my usual bank on Griffin Pkwy and a gentleman by the name of David Martinez assisted me. He took his time to call the other location, that fixed the issue and called me to let me know, then he called me to let me know they had fixed it. Thank you David! ?? Great customer service!”
9AM - 4:30PM
501 N Shary Rd, Mission
Banks
“The team at the Mission Shary branch of Texas National Bank is exceptional. From the moment you walk in, you’re treated with professionalism, respect, and genuine care. I want to give a special shoutout to Irene, Gloria, Valerie, and Oziel — they consistently go above and beyond to make every experience smooth and stress-free. Whether I’m handling personal banking or business needs, they are always knowledgeable, helpful, and incredibly kind. It’s rare to find a bank that feels this welcoming. Highly recommend this branch to anyone looking for top-tier service.”
9AM - 8PM
215 E Mile 3 Rd, Palmhurst
Banks
“I recently had the pleasure of interacting with Kayla Martinez and Karina Cantu at IBC Palmhurst, and I was blown away by their exceptional service. As a customer, it's not often that you come across banking professionals who truly go above and beyond to ensure your needs are met. Kayla and Karina are a shining example of what customer service should be.”
9AM - 5PM
7124 N 23rd St, McAllen
Banks
9AM - 5PM
2900 W Expy 83, McAllen
Banks
“The staff at the bank were very attentive and tried very hard to remedy my situation but the problem lies elsewhere. Despite this being the 3rd attempt, I cannot get an answer as to why payments (mortgage, malpractice ins., etc.) are being reversed after 10 days.”
9AM - 8PM
2800 W Nolana Ave, McAllen
Banks
“I came back to open a new bank account and I was attended by Luis and Ricardo they both had great attitude and then to open my account I was helped by Fernanda and she was wonderful I definitely recommend coming to this bank it may be small but hey lots of great attitudes awesome deals”
“I've been a Wells customer since the 80's. They do a good job with routine matters, but they try selling the personal banker concept too hard. A waste of customers time, so I ignore their ovatures. Go with the flow and let them do their job and they'll leave you alone.”
9AM - 5PM
2225 W Nolana Ave, McAllen
Banks
“You will always have ignorant people complaining and the majority of the time some complaints are valid. BUT not when it comes to IBC, other banks wish they could compare to IBC.
They are everywhere, they are almost a 24 - 7 access deal. Even on Sundays ??”
8:30AM - 5PM
1709 N Conway Ave, Mission
Banks
“Went into this location some time back and really appreciated the patience and honesty they took to answer all my questions. The gentleman, Rey, helped me through the whole process and made sure I left with no questions.”
9AM - 5PM
900 N Conway Ave, Mission
Banks
“I have been a customer at this BBVA Branch for about 10 years. When I have needed to come to the branch I have never had any issues whatsoever. The only thing that I do not like about this branch is their ATM. I rather use their ATM on Mayberry. Other than that, I have no complaints about this place.”
“Best bank ever i have been a customer for many years and never had a problem! yesterday i took my 19 year old to open up her first bank account and Paulita took care of us! Explained everything step by step so my daughter can understand and her personality was great! I am reading all the negative comments and reading about how expensive an overdraft is well maybe we need to be a little more responsible with our accounts as for me i am happy with my bank and the service ?”
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“Lucero was such an amazing banker she fulfilled my needs and she has exceptional customer service. I love the energy and it made it feel like such a safe place. Also. The benefits are great and I love that. Great bank to bank with I 100% recommend”