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“I had been searching for a discontinued furniture piece for quite some time and had called multiple stores with no luck. Thankfully, I found it at the Ivan Smith Furniture store in Paris, Texas. The store manager went above and beyond to help me secure the item at an excellent price, and they arranged for it to be shipped to my local Ivan Smith Furniture store.
The entire process was seamless from start to finish. Communication was excellent, everything happened exactly as promised, and the customer service was outstanding. It’s rare these days to find a team that is so responsive, reliable, and genuinely committed to helping a customer.
I truly appreciate the exceptional service and highly recommend the Ivan Smith Furniture team in Paris, Texas. Thank you for making what could have been a difficult search such an easy and enjoyable experience!”
“Thank you so much for the kindness and professionalism we were shown on getting our new freezer. Our delivery driver was so nice and personable. We were a little frantic as our freezer had quit. The minute I spoke with Niss Nancy, I knew everything was going to be alright. It is hard to put into words how much this meant to us. I told Miss Nancy, Liberty would be our new Appliance Company. Thank you for the opportunity to voice our opinion. Larry and Cathy Menard Bagwell, Texas”
“The man we worked with to get our new king size bed and frame was fantastic! Knowledgeable, friendly, willing to work with us. My husband and I knew exactly what we wanted and had been to two other places looking for it. Paris Freight Sales beat the competition by at least $450 and did it will a smile. We won't waste our time going any other place in the future.”
“Taylor demonstrates outstanding customer service skills, going above and beyond to meet client needs. Her calm and composed attitude ensures a positive experience.”
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“Jasmine and Shane were awesome and put up with us, so that's a bonus. The selection was great and we couldn't be happier with our purchases. When Tony and his coworker came for delivery it was at least a 10. Great company crew from the sales floor to my home. Thank you, we'll be back”