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“Greatest staff of Bankers I have EVER worked with! Stephanie, Robin, Josh, Wendy, Sam, Lesly, Sarah, Alec and the whole TFB - Pasadena Family can handle anything with grace and a smile! MLW”
“I came here with my daughter and grandson, it was real nice walking in, everyone said hi and they were all so nice and very patient with me to help me open my account and you can't forget those good songs playing, I will come again”
“Worked with Luis Martinez on a new auto loan. He was incredible to work with. Blazing fast follow-up and made the entire process extremely easy. I would highly recommend him and Gulf Coast Educator's Federal Credit Union. Awesome experience.”
“Opened up an account with help from Lillian morales...she was very helpful, informative about every step and answered every question I had no problem at making the whole process fast and easy!!!will definitely be a long time customer!!highly recommend”
“Amazing service !! Ladies here made the process very easy and comfortable!! Would recommend this place to anyone looking for a small loan for extra cash or help with building credit !! Very professional staff !!! Highly recommended!! 5 STAR Service!!”
“Love this bank and the one-on-one customer service. I like being able to talk to a human. Just wish they had Saturday hours for us full time working customers. Please consider adding that! Also - wish they supported Zelle! Please consider that as well Trustmark!”
“We have been banking with Frost for a couple years now! ANY time we have had a concern or issue, we have been met with professionalism and have had the situation taken care of pretty quickly! I recommend Frost Bank to anyone looking for a customer centered bank!”
“Great customer service, prompt on their responses. Everything you need from savings to checking and even auto loans. I had a personal loan too, they are great on everything. They always have a smile and are glad to help. Thank you for everything!”
“I was a loyal SunTrust customer for most of my life before moving to Texas and having to close my account because they didn't do business here. Years later, SunTrust merged with BB&T and here we are.
I decided to open an account with Truist and it was an absolute nightmare at first. I had to make several appointments over the course of a couple weeks due to my initial account information being wrong, then after correcting it, they closed my accounts for suspicion of fraud. I had to go into the branch again with several forms of ID and had to open new accounts once again.
I'm not sure what happened, but SunTrust was NEVER like that. I assume that the people from BB&T are running the show now? I never had any business dealings with them.
Anyway, as far as this branch goes, I haven't had much interaction with most of their employees. Their branch manager is friendly and offered me a bunch of snacks and water. Debbie was awesome and enjoyable to be around. If you come to this branch though and you get Debbie, be forewarned, she's a talker and you'll have a conversation about many things, lol.
Hopefully my future adventures with Truist are positive.”
“Did a cash out refinance with them and they were in constant contact. Everyone was extremly nice and helpful. Have always had great service with them. I have had multiple vehicles financed through them over the years and it is always a seemless process. Great job Gulf Coast!!!!”
“I took my step son to open up his first checking account there which i had to be linked to. The friendly lady rep was very helpful and explained all the benefits of having it be a student account and explained the overdraft protection (which the kid definitely needs he is kind of an idiot with money) allows you to still make purchases when you don't have enough and charges you $35, if you waive that then it just won't let you buy whatever you want. Also since he is making under $800 a month there was no $5 maintenance fee for a student account; I feel this is the perfect setup and hopefully helps him pave his way into adulthood.”
“This branch has great customer service! Erika is the best she always helps with our property needs with a great attitude. Thank you Ms. Erika for your great customer service ?”
“I’ve been with them since 2013 and they are always willing to assist with any concern you may have. Some are not helpful but the staff at Pasadena on Southmore Avenue are the best when Mr. John Escobar was still there.”
“I used to work some years back in this bank and I was once approached by one of the financial advisor, mentioning to me that they were able to help me out with my financial stability. Couple years later I came back to that financial advisor, Maria Faust, and she was able to turn around whole financial stability around, and has done a great job at guiding me and helping me throughout this new journey.”
“Daniel Garza is awesome, he was able to assist me with some financial needs and accommodate everything so I could accomplish everything I needed virtual. His communication was very good and his customer service was outstanding. If you need help with additional banking services Daniel is the guy to go to.”
“Very friendly employees. Would help if other employees would acknowledge people waking in like Debra does. Debra is very helpful always great attitude and goes above and beyond to help with any issue.. other than that great bank lots of parking and viewable from street conveniently located ..”
“I visited this location to ask a question related to my application on the phone and they treated me very well. It was a great help to go and I solved my problem. Thank you”
“Fast easy location in parking lot. Clean. I like it. ? I'll be back. Few place I would like to go eat at. There's a Olive tree ? restaurant across the street located across in the other shopping center. Specs liquor is also in the parking lot.”
“Of course I recommend it, it is a very responsible bank and the staff is very friendly and efficient. I have been with it for more than 5 years and I have never had any problems.”
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“I’ve been banking with Woodforest National Bank for a while now, and it’s been a great experience from day one. I love that many of their branches are located inside Walmart—it makes it so easy to stop by before or after shopping, and their extended hours are a lifesaver compared to other banks.
The staff has always been friendly, patient, and willing to help with any questions I have. Opening my account was quick and simple, and I really appreciate their “Second Chance” checking program, which makes it easier for people to rebuild their banking history.
Their mobile app is straightforward and lets me check my balance, transfer funds, and deposit checks without hassle. I also like that they keep fees reasonable, and it’s easy to avoid them if you meet simple requirements.
Overall, Woodforest is a bank that puts convenience and customer service first. I recommend them to anyone who wants a reliable bank with great accessibility and a personal touch.
Thanks Gustavo for everything”