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“Excellent customer service!!! Store location was clean and organized. Xaviver did a wonderful job. He even gave me an extra discount that I needed with the cash I had. I am a very happy customer.
*GREAT BUNDLE DEALS.”
“Excellent service from Mr. Francisco, patient and understanding, very professional he helped me with my new device and transferred all my information to the new phone.”
10AM - 7:30PM
2015 S Richey St Ste A, Pasadena
Electronics
“I m so happy for the help that I got Zandra is good at helping people I recomend her to help everyone she is patient and she tryed everything to get me a better plan thanks zandra!!”
“100% recommended store! Very good service and excellent promotions. Don't hesitate to come and see the promotions they have every day. Thanks to Daisy for taking the best care of me ??”
“The store employee was prompt and helped me with exactly what I needed and went above and beyond to make sure I was taken care of. Excellent customer service!!”
“Very good, helped my wife get a brand new phone, they were very helpful, I definitely recommend! Go to store they are very good! Anisa & johana helped me so much.”
“My favorite place to shop for vintage games and action figures. I'm a movie buff and I'm able to find something new every time I visit. Great employees and customer service.”
“i walked into the store a little irritated with a billing issue and walked out with a brand new phone. Tyler P did a great job getting my issue resolved and also helped me decide which phone would be best for me. i feel confident leaving the store knowing tmobile has my better interest at hand.”
“The Customer service at this store is 10 out 10, I definitely recommend this particular location, they help me out to get the phone and monthly service I really wanted”
“Yesterday an employee named Estrella helped me transfer all 4 of my lines without any issues. Was very patient and informative. Made the process soo much easier for me. 10/10 service!”
“Recently started a new account with these guys Danny has been extremely helpful very friendly and professional. I couldn't be happier you'll be in great hands with these guys. ( no Diddy)”
10AM - 8PM
3809 Shaver St Ste 175, Pasadena
Electronics
“Came in here because I had no service since my phone was stolen and Gerardo was amazing answer all my questions and had my phone running in 10 minutes. Very respectful and helpful. Thank you so much god bless you?”
“This new manager here is awesome ! So is his staff, and right now I walked in and they had it all clean and smelling good ! This guy really understands the community and is a blessing in disguise!”
“Naely has done an amazing job at getting me the phone i want at a price point i can afford! Her customer service is spectacular and always goes the extra mile to help me out!”
“I made a review on my other account)
But they did a solid job on making everything look professional & neat! It feels clean and the system sounds clear and LOUD ! Customer service was definitely 10/10 they definitely work with you and I love that. Would highly recommend this place because the service is great”
“Great customer service, the staff there is very friendly, understanding, and they explain everything very well.Their deals are better than most pawn shops in the area.”
“I recommend anyone that’s in Pasadena looking to try Metro for the first time I recommend that you come to the store. Everyone is very positive very great attitude always helpful. I walked out with a smile on my face and with the phone that I wanted. Thank Asif For Helping Start Service Today❤️”
“Matt in the technical department in this Target is a patient and friendly guy when customer service is lacking and rare in most cases around town.
Thank you, Matt, for helping my mother who has difficulty dealing with new-fangled devices. lol
You were very kind and helpful.”
“George went above and beyond to assist, much appreciated. He assisted me in closing my deceased mom's account and he guided me through the entre process. Thanks George, I appreciate you!”
“This store always has best stock in phones. Best Metro in scv with great customer service as well some other metros actually direct you to this store ! Bilingual staff is great.”
“Donna was very helpful with my new phone and she was very professional and transferred my information from old phone and she deserves a good raise!! I highly recommend the store she just came from Pearland and now she's in Pasadena and I will follow her wherever she goes”
“Today is my daughter's birthday and I was looking for something she could wear and Oscar helped me find some jewelry in my budget and he was professional and his radiant and high frequency good energy”
“While I told an associate what I needed he gave me the wrong thing. And I was kind of rushing and didn't notice. Well I went back the next day and got the right micro sd card. They switched it out quickly and without extra charge. I appreciate how easy it was to resolve the issue and how kind everyone was to me. Keep up the great work!”
“Newly remodeled location. Stopped in to have my iPhone X replaced. Katrina was fantastic! She got us in and out of there within 5 minutes, zero wait time, answered all our questions, and like my husband said - easily one of the nicest Verizon agents we've met. Thanks for making it so easy on Saturday!”
10AM - 8PM
3023 Shaver St Ste 160, Pasadena
Electronics
“AMAZING experience! I went to another tmobile and they had me waiting for 3 hours and wasted my time because at the end they never figured it out, but at this location it was the complete opposite. This location knows exactly what they’re doing!! I got helped by Winny, Andres, Jacky, and Isabella. They were amazing and extremely patient, they care about their customers and are super helpful! I 100% recommend this location!!!”
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“Very accurate Friendly curious chivalrous
But the manager was very rude
She was trying to take money off of a almost new merchandise these are used Items not brand new”