The UPS Store #6942 in Pasadena provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and focused on helping customers with friendly and professional service. Customers frequently praise the staff, especially Fabian, for being helpful, quick, and going above and beyond to ensure packages are secure and ready to ship. Many find the store reliable, convenient, and affordable, especially for international shipping. However, some customers have experienced issues with opening times, noting delays or waiting outside past the scheduled hours. Overall, the store is known for good customer service and quality support.
Nick and Mateo are awesome and they have amazing customer service, they waited patiently and were very kind and informative!!
June 2026
Very competent and efficient associate. Professional and knowledge, well groomed and polite. I.will come here at this location again because of her and the male associate. They seem to appreciate their jobs.
May 2026
Nicolas was very helpful, with the store closing, he was very nice, and stayed over and got my package shipped, this location is always quick and on point.
