Bank of America with Drive-thru ATM is a branch that prioritizes customer service and safety. Customers have shared positive experiences with staff members who go above and beyond to assist. One representative helped a customer smoothly with a home loan, showing organization and good communication. Others described staff as kind, responsible, and dedicated, with one employee spending hours to resolve a computer issue and another offering compassionate support during a crisis. The staff's willingness to help is evident in their quick responses, clear communication, and genuine care, such as helping customers with mobility challenges by providing chairs and informing others about their needs. Customers appreciate the friendly atmosphere, noting that first-time visitors felt welcomed and cared for, especially when staff took extra steps to provide assistance. The branch's drive-thru ATM is primarily for ATM use only, with other banking activities requiring in-car or lobby visits. Though lines can appear long, tellers are quick, especially during the best visiting hours of 9 a.m. and 1:30 p.m. The branch has implemented enhanced cleaning procedures following CDC guidelines and adheres to local restrictions, sometimes adjusting hours to best serve clients. Customers value the attentive service, professionalism, and safety measures that make this Bank of America a reliable and caring choice.
If was quick and ready. Perfect for on the go people !
October 2025
This location is awesome. I was welcomed and greeted with smiles. I felt like everyone in the building loved their job. I didn't have a wait and Daniel was very friendly and professional. Best experience I've had as a BOA customer.
January 2025
Demar was fantastic. He helped me find the right credit card & was very knowledgeable on all my questions. I was greated when I walked in, waited a few minutes before I was able to sit down with Demar. Friendly & helpful people all around!
