Capital One Bank provides satisfactory and decent customer service, with many reviews highlighting it as a great location. Staff members, including Michael and Jose, are repeatedly praised for being extremely kind, professional, and helpful, with a positive attitude that makes resolving issues quick and easy. Customers report that all the staff has always been helpful. However, some note a problem with business hours, recommending to not come exactly at opening time. The bank also emphasizes health and safety, with some branches temporarily closed while ATMs remain accessible.
Absolutely avoid this branch if you can. Not trained and will not dispute clearly fraud issues. Instead they let the other party keep your hard earned money and the “supervisor” is actually just another clerk. Explore other banks that value their loyal customers.
March 2025
First time , being here . Wanted to say thank you to two gentlemen working today . For great customers service .
March 2025
Attempted to call this location on Monday at 1pm to inquire about opening savings and no one answers. Called 3 times and it sends you to a loop and costumer service that has 12min waiting time. No actual person answers my call. Wasted 40mins of my day.
