Walmart Supercenter

Department Stores, Grocery Stores
Hours: Walmart Supercenter offers a wide range of shopping options, including the convenience of online grocery ordering with free same-day delivery and pickup for Walmart+ members. Customers can shop for fresh groceries, organic produce, and favorite items at the same low prices as in-store, with no mark-ups. SNAP EBT cards are accepted, and express pickup is available for a low fee. The store ensures freshness with a guarantee and provides a user-friendly app that notifies customers when their orders are ready, making shopping more convenient. Staff members are generally friendly and helpful, with some employees going above and beyond in customer service. Customers appreciate associates who are helpful at checkout and in the store, including those in the Optical Center and at the self-checkout stations. However, there are some concerns about employee engagement and language barriers, which can impact the shopping experience. The receipt checking process at the door is viewed as unnecessary by some, especially since security does not pursue shoplifters, raising questions about its effectiveness. Price discrepancies between online and in-store items have occurred, but the store often honors online prices when challenged. Overall, the store provides a friendly environment with helpful staff, though improvements in employee knowledge and store security could enhance the experience.

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1. Pearland, Texas