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“My experience with Maria was amazing, she was prompt, friendly and helpful. Upon entering the bank I was checked in right away with no wait time. I truly appreciate coming here!”
9AM - 5PM
15116 FM1825, Pflugerville
Banks
“The attention is really good. Whitney is the best. I need somebody who speak in Spanish and the have a excellent bilingual resources. They deserve a nice increase salary or bonus for the services ☺️ and nice vacation’s too ?”
“We used to bank with a big national bank and we got tired of getting treated like “just another person… a number… a person for them to take advantage of.” After reading about big bank bad behavior over and over in the news, we knew it was time for a change even though we know transferring to a new bank is a bit of a hassle. We had all our autopays set up and were not looking forward to the tedious task of changing everything over. Let me tell you, that small period of headache was worth every second now that we are treated like real CLIENTS at Citizens Bank. They call to check on us periodically & if we accidentally overdraft they call first to see if we meant to do it and give us an opportunity to fix the issue rather than just slapping us with a fine. These guys are a good ol fashion community bank where the tellers want to know about you, your family, etc. We actually formed relationships with the Citizens employees and look forward to our interactions with them. When we have a specific need like raising a deposit limit or inquiring about specific needs related to their online app, our personal bank representative, Jonathan, is quick to reply and solve our problems. They don’t treat you like a big bank would— they are nimble on their feet so can make experiences personal and they can make adjustments to your account to ensure your specific banking needs are met. We appreciate the way this bank makes us feel like royalty though we are just average joes.”
11:30AM - 5PM
19201 Colorado Sand Dr, Pflugerville
Banks
“I always feel welcomed when I go the A+ Credit Union in my neighborhood.Been with them more than twenty years or so. I receive great service and welcomed along with saying my name before going to a teller.Been with this bank over twenty years or so.”
“I can't say enough about the excellent customer service that this branch provides. I've worked with a couple of employees there who went above and beyond in handling unusual issues with my account. The most recent assistance I received was from Shruti Subramanian. She was very knowledgeable, professional and friendly. Thanks so much.”
“I came to the bank for the first time today. I opened some bank accounts with the help of Stephanie. She was so very informative and helpful. This bank is very clean and organized. All of the employees were very kind. They're banking. Options are fabulous. Everything earns interest and there are no account fees unless someone goes overdrawn. I highly recommend this credit union.”
9AM - 5:30PM
900 FM 685, Pflugerville
Banks
“This is a saving institution run by such marvelous pleasant knowledge women. My friend's credit union that I have visited a number of times and always leave impressed by them. Beautiful cards sold also that benefit our Pflugerville K9 unit! Since this first 5 star review I too have joined GEFCU! It was wonderful when the PfPD K9 Unit, fellow officers and Chief Robledo were presented with the nice donation raised by the members buying those beautiful cards.”
“I wrote a pretty scathing review last week of the Aplus Federal Credit Union that I bank with. Since then, and I don't think as a result of, they really stepped up to the plate and went out of their way to make everything right. The staff, including the vice president of the bank made sure that they came up with a viable alternative and solution to my problem of being able to get my money where it needed to be. This was definitely excellent customer service in action. I have never seen better. I am filled with gratitude that they were finally able to help me.”
“Hi I had the st experience with Holly Jennings she is the definition of great customer service. We arrived when there were a lot of people coming in so there was a long line so she noticed quickly and help everyone with their matters. We didn't have to wait in line and she was very informative and helped with informing us if every option we have. We need more people like Holly Jennings in dealing with customers. Thank for everything we love Chase Bank”
“Went in for a wire transfer while at the teller asking about it Matt overheard me and told me he could help me right away was very friendly and straightforward no time wasted was in and out best experience at Wells Fargo so far”
“Had to wire the money for closing on my house.Not something that I wanted to leave to chance so I went in instead of doing it in my own.Per sure you have an appointment!The banker was efficient personal and competentThey took care of it all and everything went perfectly!! Voila... I own a house.”
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“I am a FedEx delivery driver, and my route has me deliver and pass through this establishment daily. I have had great experiences with the staff and their customer service for months; the women are a joy to be around helping me open a bank account and being patiently and attentive to any questions I may have. It’s definitely a top -tier establishment to open a banking account with.”