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“This is hands down the best parcel service I have ever used. The owner and team go above and beyond for their customers, and they've helped me tremendously on multiple occasions. Thank you!”
“Used for Amazon return. It was such a fast and simple process. I've never seen these kiosks before for returns. The store itself was very clean & the associates were friendly & quick to greet and check on any further needs.”
“Quality customer service! Patiently took the time to assist even with a long line and when close to closing time. The employees working saved me time and money. Thank you”
“Cynthia at the front desk is so helpful!! She helped me package something that was super cumbersome and hard to package. She is super kind and it was definitely a great store.”
“Great people! Need notary, packages shipped carefully and with care, office supplies, faxes sent, shredding, birthday banners or a PO Box? Only some of the things they do. Small business with lots of heartDo yourself a favor and use this place!”
“I only came here for printing, but I couldnt be happier to visit the branch for my printing errands. Truly impressed by how welcoming everyone is. Big thanks to Panda, Nae & Kitty!”
“This business (UPS store 3315) has always been helpful, even though I'm not a big, high-volume shipper. A special shout-out to James and Teonna, the manger, who have always been nice, positive and super friendly. As a long-time, if small-time :), customer - I just wanted to say Thank You!”
“Highly recommend! I came into the store looking for a very specific sized box and Terry was able to save from having to travel all over town looking for what I needed - a lifesaver! Extremely helpful and friendly.”
8:30AM - 6PM
2051 Gattis School Rd Ste 540, Round Rock
Mailbox Centers
“Today was my first experience with Postal Annex RR. I went in for a small print job and left a loyal customer. I was treated so well and the gentleman working made the process very easy for me. I was also able to observe the exchange with a postal customer and was impressed with the service she received as well. I would definitely recommend.”
“Just visited this location. I messed up my return label and it was going to cost me over $30 to send my things back. A young lady helped me and I was able to send everything for less than $5. I really appreciate her patience and assistance.”
“Rita is above & beyond! I saw another review about someone yelling at the very calm woman....bet it was her. So, I arrived at 2:55 pm on Sunday, when business hours end at 3 pm. I already felt like a jerk for arriving late; and when I entered.... 3-4 were in front of me and one behind me. She just handled it. No one's- I mean NO ONE's- shipping was simple, most had multiple items w/ different situations to go over; one lady even needed her to come to the car to help carry an awkward/large box. Rita was efficient but not rushy, didn't show any frustration, and just took care of business. I ended up going last since the person behind me had scannable dropoffs. Icing on the cake: she made use of the time when the lady with the box went back to her car for one more box, knocking out a quick scan & go. Love it. I was beyond grateful for her kindness and regretted not having money to tip (I felt the $2 I had would be insulting) but I hope she gets raises and promotions for her excellent work and kindness. My receipt says we were done at 3:22 and for anyone who has worked a retail location - well we know there are often closing responsibilities. I hope UPS home office sees this. I am a huge fan and after the postal service literally delivered rods to my mom 4 months after I sent her books, not rods.....UPS gets all my business, and specifically Round Rock on 620. Many many thanks.”
“Brady assisted me @ the N Mopac/Parmer location. It was for the Notary for the document I brought in. He was courteous and prompt when I came in. I always have a positive experience at this location.”
“Small place. Friendly. Helpful. The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.”
“I visited this UPS store for my fingerprinting appointment. People here promptly help me with my Documents verification as well as fingerprinting. Highly recommended.”
8:30AM - 6:30PM
7421 Burnet Rd, Austin
Mailbox Centers
“Not sure why this would have such a low rating, but this is such a convenient fast way to get things shipped. Never had any issues and I’ve used them dozens of times.”
8:30AM - 6:30PM
8120 Research Blvd APT 105, Austin
Mailbox Centers
“I was able to drop off my prepaid and pre-labeled package to be shipped Next Day Air, and I was given a drop-off package receipt by the clerk, all within less than one minute. Speedy service at 10:00 AM on a Wednesday, so I suppose I was lucky, but I'll still give my experience a 10 on this survey.”
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“Devina at this store is absolutely fantastic. Not everyone in customer service takes their job as seriously as she does. She is always friendly, takes care of each customer with the same urgency, politeness and respect, and always reminds us this location is open 7 days a week ;). She is a gem of an employee!!”