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“The service here is great. The line seems to move quickly each time in there, and whomever helps me seems to be in a good mood. It's also easy to just pop in and drop off items that are already ready to ship without standing in line.”
“The service at this location is great. The staff are extremely helpful and friendly, and mail pick up is always fast and accurate. Highly recommend for all of your needs- especially their mailbox service.”
“Liberty Mail Center has been a great resource providing shipping, printing and document services for me. The customer friendly service and reasonable prices are the best. I highly recommend them to everyone; you will not be disappointed!”
“Ms.Natalie at store # 1394 Palm Valley, Round Rock was super courteous and very helpful, efficiently handled my request so i was out the door quickly feeling very satisfied with the complete service! Thank you !”
“So I walked in today to go ahead and return my package that I had to return back And Kaitlyn or Catherine I believe that was her name she was very very helpful in regards to making sure my package was shipped safe and properly she actually wrapped my whole box and made sure it was secured and I have never had that experience before. Usually people will just tell you stuff is right there and then you know, go ahead and do the stuff on your own, but she made It was taken care of!
You are awesome and fast! ????”
“I love this location; I cannot say enough good things about both Jordan and Baldemar who help me every time with packages and anything else needed to ship things and they do it all with a smile!”
“Cynthia and Thomas were very helpful and friendly. I had soft pillows in a large box and Cynthia came up with a creative way of cutting down my box to a smaller dimension to lower my cost and make my package sturdier. I recommend this location.”
“Excellent and prompt service for retrieval and packing of an antique item purchased at a local auction house and sent across country. Courteous response to email and priced fairly. Thank you!”
“I needed an expensive, heavy, fragile item picked up and crated for my business, and Anderson Mill Pak Mail made the process easy. They provided a fair quote for both freight and crating, and even handled pickup. Shipping was quick, and the item arrived in perfect condition. The crate was very sturdy and clearly built with skill. I would definitely use them again.
Scott and Andy care about their customers and it shows in their work.”
“We used this store all the time. We have only used it to return Amazon packages so I can't comment on other services. The staff are friendly, professional and try to get you in and out quickly.”
“10/10 experience here! I had to send a package to a friend in Iowa and have 0 experience with shipping. The gentleman working was kind & helpful. The whole process took 3 minutes and was more affordable than I expected. He even helped me Tetris all the stuff into a smaller package so I could save money.
Big recommend :)”
“My FAVORITE place to go when I need to send packages out. Everyone who works there is always so nice, helpful and engaging. They work efficiently and fast, so waiting time is not very long. Can't stress the Customer Service enough.”
“I highly recommend this quaint little treasure. The clerk was very friendly and helpful. If you have any postal needs, definitely stop in. And if you are looking for Texas souvenirs, they have them.”
“Nae was amazing! She helped me with my Amazon returns and made the whole process quick and easy. She was very positive, friendly, and professional throughout the entire interaction. It’s always nice to meet someone who genuinely cares about helping customers and does it with a great attitude. Thank you, Nae, for the excellent service and for making my day a little better. Keep up the great work!”
“This review is specifically for Hudson, the staff member who was working alone at close on Sunday, June 22. The store closes at 3 pm on Sundays, and at 2:45 there was a line 20+ people deep. The self-service kiosk was down, so even folks with QR codes and prepaid labels had to wait in line. That was very inconvenient, and people were understandably frustrated with the wait, but Hudson was cheerful and helpful the whole time. He worked as fast as he could to work through the line, staying well after closing to get through everyone. While I hope the store will consider additional weekend staffing, I wanted to shout out Hudson for his excellent customer service under difficult circumstances ?”
“Rita is above & beyond! I saw another review about someone yelling at the very calm woman....bet it was her. So, I arrived at 2:55 pm on Sunday, when business hours end at 3 pm. I already felt like a jerk for arriving late; and when I entered.... 3-4 were in front of me and one behind me. She just handled it. No one's- I mean NO ONE's- shipping was simple, most had multiple items w/ different situations to go over; one lady even needed her to come to the car to help carry an awkward/large box. Rita was efficient but not rushy, didn't show any frustration, and just took care of business. I ended up going last since the person behind me had scannable dropoffs. Icing on the cake: she made use of the time when the lady with the box went back to her car for one more box, knocking out a quick scan & go. Love it. I was beyond grateful for her kindness and regretted not having money to tip (I felt the $2 I had would be insulting) but I hope she gets raises and promotions for her excellent work and kindness. My receipt says we were done at 3:22 and for anyone who has worked a retail location - well we know there are often closing responsibilities. I hope UPS home office sees this. I am a huge fan and after the postal service literally delivered rods to my mom 4 months after I sent her books, not rods.....UPS gets all my business, and specifically Round Rock on 620. Many many thanks.”
“I had a great experience here - I had two packages that I needed to send to the same address and the shipping costs were insane. They were able to help me consolidate my packages into one box and cut the shipping costs in half. HIGHLY recommend!”
“Small place. Friendly. Helpful. The Ups store I first went to could not print my shipping label from my phone. Ups store printers not available to use from a customer's phone either. Thankfully the Postal Annex was there to help me print my label and mail my package. Very nice place.”
“From the the first call to being on site, the employees at this UPS Store know how to treat their customers right! More often than not, today's retailers are now asking you to return an item in person or drop it off at another store. As much as I dislike the process, dealing with this UPS's stores employees on Wednesday was the loathsome tasks highlight. LaRoy was patient, professional and friendly. Everyone was superhelpful and went the extra mile to happily provide me with an additional layer of assistance without complaint. Thanks again for all of your help and keep up the good work!”
“I’m always satisfied with the service at the Four Points UPS Store. They do more than their share of free work for both Amazon and Spectrum. We now must overpay for mail and delivery — the pleasant demeanor of staff is a breath of fresh air!”
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“Love this little store, Cheyenne and her staff really took there time to make our visit personable, I feel confident in this location to deliver as promised. 10/10”