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“The service at this location is great. The staff are extremely helpful and friendly, and mail pick up is always fast and accurate. Highly recommend for all of your needs- especially their mailbox service.”
“Always FRIENDLY and FAST CUSTOMER SERVICE. I actually come from Taylor and even though we have one in town, that location has horrible customer service, I’d rather come to the Hutto location.”
“Ms.Natalie at store # 1394 Palm Valley, Round Rock was super courteous and very helpful, efficiently handled my request so i was out the door quickly feeling very satisfied with the complete service! Thank you !”
“Always a great experience no matter what day what time or who’s working over the last three years!!! Always helpful always friendly. 💕 especially now with the renovation it’s even better”
“My experience was the best ,Roxanne greeted me with a smile and helped me with some paperwork that I needed. Roxanne knows the meaning of customer service she’s the best.”
“The franchise owner was very kind and helpful in packing up and shipping two portraits (paintings) for me. It was late on a Monday afternoon and somewhat busy.
It was shockingly expensive, but let me be clear: It’s entirely possible that owners have zero say in setting rates. Everything is pretty expensive these days! I REALLY appreciated being asked if I have AAA…I do, and that shaved $4 off.”
“SJ and Peaches were amazing. Multitasking at the same time with helping me and other customers as well. I scanned something wrong and they were able to help me figure out the problem. Thanks ladies, and im sorry you had to deal with such a rude lady that came into the store.”
“I love these Pak Mail places. The customer service is always soooooo much better than the purple/orange and brown stores. This place was no exception. Ethan made it so easy for me to return my package and print out the needed label/RMA paperwork. It’s easily worth an extra 15-20 minute drive to come her vs the other shipping stores.”
“10/10 experience here! I had to send a package to a friend in Iowa and have 0 experience with shipping. The gentleman working was kind & helpful. The whole process took 3 minutes and was more affordable than I expected. He even helped me Tetris all the stuff into a smaller package so I could save money.
Big recommend :)”
“I'm in there at least twice a week. The crew is great, always attentive, and always in a great mood, even during the holiday season where Amazon returns were stacked to the ceiling. They were organized and cooool as cucumbers.”
“First visit here was met with *excellent* service. It's one thing to accomplish the task one sets out to do, but when soft skills such as attentiveness and kindness are thrown into the mix, it warrants commendation. Some skills can't be taught. Case in point & special appreciation are due Marcos who helped me with a simple notarization. When I flat out messed something up, he didn't try to shame me, or dismiss the need I still had, but helped me work through it. His service and approach made for a positively memorable experience for me regarding UPS, in something I wouldn't otherwise think twice about. #Marcos #Give him a raise #Fostering UPS Customer Loyalty”
“Great experience with Wynter and the postal annex. I went in not knowing if I could get my 1583 form processed at this location. Walked out with everything handled, paperwork submitted, approval for the form within an hour and a jar of honey. Thank you for being so courteous, helpful and knowledgeable. No doubt I will be returning. 100% satisfaction.”
“Always reasonably quick and easy. Most of the employees have been friendly in my experience. I did have to unexpectedly pay $5 for a pre-paid label once when I didn't have time to print elsewhere, but now I know.”
“Noah was so kind! He helped me with my package. He also stopped what he was doing to get me the fragile stickers for my box to ship. Please request Noah for services!!”
“I felt very welcomed and also felt like everything was being properly handled I specifically want to thank Gabriel for making me feel secure that everything was being done correctly !”
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“In one word, OUTSTANDING. Devina exemplifies what it means to be a leader! She helped me with shipping some paint supplies during the peak of the day and exhibited such focus, organization and most importantly, PATENCE! I highly recommend her store as your go to place for shipping and excellent customer service! Thanks Devina!”