Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at great value. The store features a wide selection of nationally recognized brands and exclusive brands in athletic, comfort, dress, and casual styles, ensuring that every member of the family can find shoes they love at affordable prices. Customers consistently praise the friendly and helpful staff, who go out of their way to assist with sizing, exchanges, and special orders, creating a positive shopping experience. Employees like Sara and Jorge are especially noted for their kindness, professionalism, and excellent customer service. While some mention limited options for larger shoe sizes and an overemphasis on certain brands like Nike, overall, shoppers find the store a good place to find deals, especially during BOGO promotions. Customers appreciate the welcoming atmosphere and the staff’s willingness to help, making Rack Room Shoes a reliable destination for quality footwear at a fair price.
Love the BOGO deals. Our go to for kids shoes and they have a modest selection of Mens shoes.
April 2026
Even though they gave me the wrong size boots. The manager corrected the order and reissued the correct size for me.
January 2026
Very helpful management. It was my first time shopping there and unfortunately I picked the wrong size shoe, they were very nice about giving me an exchange.
